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denhams

Member Since: 21 Jul 2020
Location: Las Vegas
Posts: 26

Route Planner

The manual has a section for using the Route Planner app. I tried this but was unable to link my VIN to the route planner account. As per the instructions, I used the same credentials as my InControl account. I raised a support ticket but after more than a week nothing but an automated response.

Click image to enlarge

Has anyone else tried?

Also, on my LR4, I can load my own waypoints (POIs) from a GPX file on a USB stick. That doesn't seem possible on the new Defender. 1981 Series III 88 Santana Especial
2020 Defender 110 SE
2023 Tesla Model 3 RWD

16th Nov 2020 5:44pm

defender_enthusiast

Member Since: 22 Sep 2020
Location: London
Posts: 51

Quote:
I tried this but was unable to link my VIN to the route planner account

I don't even get that far...I use the same credentials as my in control account - but it won't log me in. Defender D240 First Edition in Pangea Green with Acorn interior. Wrapped roof in Gloss white. Few other dealer fitted extras.

16th Nov 2020 5:59pm

Tim in Scotland

Member Since: 23 May 2007
Location: The Land that time forgot
Posts: 3753

I’ve the same issue. Pangea Green D250 90 HSE with Air Suspension, Off-road Pack, Towing Pack, Black Contrast roof , rear recovery eyes, Front bash plate, Classic flaps all round, extended wheel arch kit and a few bits from PowerfulUK Expel Clear Gloss PPF to come
2020 D240 1st Edition in Pangea Green with Acorn interior. Now gone - old faithful, no mechanical issues whatsoever ever but the leaks and rattles all over the place won’t be missed!

16th Nov 2020 6:14pm

denhams

Member Since: 21 Jul 2020
Location: Las Vegas
Posts: 26

I registered here first, setting the user/password to be the same as my InControl account.

Once you sign in on that page, there's an option to link your VIN under 'Maps & Services'. That didn't work for me. 1981 Series III 88 Santana Especial
2020 Defender 110 SE
2023 Tesla Model 3 RWD

16th Nov 2020 6:21pm

J77

Member Since: 04 Nov 2019
Location: Fife
Posts: 3394

There should be a bit that says add vehicle.

This is my Velars account, it’s separate password/account from incontrol

Click image to enlarge

16th Nov 2020 6:58pm

Sepp

Member Since: 05 Oct 2020
Location: Bavaria
Posts: 114

Same problem, VIN ist not accepted by app.

Raised my support ticket in September.
Following JLR customer satisfaction strategy I expect response no earlier than 2023 if ever.

17th Nov 2020 9:28am

defender_enthusiast

Member Since: 22 Sep 2020
Location: London
Posts: 51

now at the same place as everyone else- VIN I've supplied is not valid? Defender D240 First Edition in Pangea Green with Acorn interior. Wrapped roof in Gloss white. Few other dealer fitted extras.

17th Nov 2020 9:47am

J77

Member Since: 04 Nov 2019
Location: Fife
Posts: 3394

Is Pivi Pro compatible with it?

All I see is incontrol touch pro listed.

17th Nov 2020 10:55am

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