 | Home > Puma (Tdci) > Losing faith |
 
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| Yetiman Member Since: 13 Aug 2010 Location: London Posts: 138  
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I hear your pain! They get you like that from time to time don't they but the grass is not necessarily greener elsewhere.
Remember the slogan "If only everything in life was as reliable as a Volkswagen"? Normally great cars but I bought a Golf brand new in 2002 and it spent more time in the warranty and service departments for the first three years of its life than I care to remember. At the end of it, it had been rebuilt so many times I practically had a brand new car again! Veedub servicing makes Land Rover servicing look like pennies too... So whilst I'm sure that makes no difference to your annoyance and trust me, I know how annoyed you are...as I say, the grass is not always greener. Keep the faith!  She's not old...just older |
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6th Jul 2011 10:15pm |
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| RobKeay Member Since: 19 Jul 2009 Location: Stafford Posts: 1581 
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I don't think I could leave driving landies. Just this one is doing my head in. It would be interesting to know how much a service on 27k BMW or Audi is.
I know about bad cars one of the lads has a l200 and it has been on and off all this year and cost £2.3k in repairs. |
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6th Jul 2011 10:25pm |
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| Zagato Site Supporter Member Since: 08 Jan 2011 Location: Billingshurst West Sussex Posts: 5013
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Why take it to a main dealer with crazy hourly charges
 Go to a good recommended independent that is accepted by LR, as long as they use the correct genuine parts it will not affect your warranty.
I think my stealer wants around £300-£400 for a first service which I believe is largely an oil and filter change - No way. It will be going to Gigglepin for future maintenance  |
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7th Jul 2011 7:18am |
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| leeds Member Since: 28 Dec 2009 Location: West Yorkshire Posts: 8581
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Sorry but I think you have been right royally shafted there! Two local dealerships quoted me between £461 and £485 inc VAT for 24k service and they were both prepared to knock 15% off that price as well taking the bill down to just over £400. Local independent will do it for maximum of £355 (inc VAT). Need some other work doing at the same time. Guess who will get the work? With main dealers it is important to get the 'menu' price first, phone a couple up and then get them to price match/discount. Brendan |
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7th Jul 2011 7:31am |
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| iruffell Member Since: 03 Sep 2010 Location: Marlow, Buckinghamshire Posts: 343 
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I just paid £450ish for 24k service at main dealers, I'm just getting fed up with going back for warranty work every couple of months.
At least it's gets a free valet every time, not actually washed it myself in over 2 years!  |
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7th Jul 2011 7:33am |
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| BigMike Member Since: 13 Jul 2010 Location: Lancashire Posts: 2253
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What Zag and Brendan said. And in my experience you get better service from an independent and half the price. My local guy is £35 an hour as opposed to 80 / hour at the dealer.
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7th Jul 2011 8:15am |
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| bm52 Member Since: 04 Apr 2010 Location: Kent Posts: 2189 
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i have huge respect fro Gigglepin. the guys in the service area are very knowleable and helpful. the parts team are great as well. only last week they helped out my son on a mements notice to keep his 90 on the road after a complete UJ failure. BM52 |
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7th Jul 2011 10:34am |
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| RobKeay Member Since: 19 Jul 2009 Location: Stafford Posts: 1581
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They get you on daft things. £5 for washer fluid and I swear I don't let it go down very far. The price included rear pads.
On the matter of warranty mines been in for the same things a few times. Now the clutch at 24k and they said it was my fault for bad driving. I do love me 110 but the build quality is poor and the service is a rip off. I should have done the tear pads myself really I knew they would be up 110's seem to cane rear pads. |
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7th Jul 2011 10:41am |
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| GREENI Member Since: 22 Aug 2010 Location: staffs Posts: 10382
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We're only up the road ! |
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7th Jul 2011 11:26am |
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| DefenderOfTheEarth Member Since: 09 Nov 2010 Location: Cornwall, UK Posts: 1304 
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Had mine recently done on the BM in my signature - trouble is they stagger them and separate all the services - oil then inspection then brake fluid, etc. Makes keeping track pretty hard. However I had four done at once (they were all fairly close to needing doing) plus an MOT and it was £460 at 28k miles. Have to say, your service does sound flipping pricey - that's supercar territory IMO. Defender 110XS SW gone... now VW California 180 4 Motion. |
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7th Jul 2011 2:15pm |
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| RobKeay Member Since: 19 Jul 2009 Location: Stafford Posts: 1581
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Well it's going in for a new clutch on Tuesday, I'll have a word.
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7th Jul 2011 6:22pm |
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| bpman Member Since: 21 May 2008 Location: Oslo Posts: 8069 
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All Swiss motors come with 3 yrs /100km servicing included .. it's going to be a bit of a trek back to Geneva though
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7th Jul 2011 6:49pm |
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| 4wheeler Member Since: 13 Apr 2010 Location: Melbourne Posts: 87  
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My dealer here in melbourne has charged $396.00 AUD (265 pounds) 30,000km, $705.00 AUD (473 pounds) 40,000 km and $491.00 AUS (281 pounds) 50,000km for servicing. The Defender is being serviced on a time/distance basis, not Km so at present has done 41,000km.
The clutch was changed under warranty at 20,000km and a few minor recalls with output shaft seals but so far nothing else. Original brake pads, EGR valve and vacuum pump still fitted. The Defender is cheaper than my first 2002 Toyota Hilux to service but possibly more expensive than my second 07 Hilux which I sold to buy the Defender in 09. Given mine is a September 07 model I have had few problems (touch wood) and have not regretted purchasing my first Land Rover. It is great fun to drive, and people love to chat to me about it. When you get off sealed roads, it does what it does best with little fuss. While there are always "housekeeping " jobs to do on it most weekends, I knew that would be the case when I got it and enjoy that part of ownership. |
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8th Jul 2011 7:16am |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5035 
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Didnt you say you had new rear pads...if so around £120 dealer rate is about right (would be around £110 for discs and pads at an ind.) Mike |
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8th Jul 2011 8:33am |
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