↓ Advertise on Defender2 ↓

Home > Off Topic > Pet Insurance
Post Reply  Down to end
Page 1 of 2 12>
Print this entire topic · 
discomog



Member Since: 09 May 2015
Location: Notts/Lincs Border
Posts: 2531

United Kingdom 2015 Defender 90 Puma 2.2 XS CSW Santorini Black
Pet Insurance
Calling all dog owners - I'm sure we have many on the forum. We have a new puppy which came with one months free insurance from Petplan. We have contacted Petplan and asked them for a quotation from when the free insurance expires. Petplan's call centre is based in India and telephoning them on two occasions has not been without problems, mainly due to language misunderstandings. I now have serious doubts about future communications particularly if I have a claim.

Has anyone any experience of Petplan, should I be cautious or have I just been unlucky? Also has anyone any experience of other insurance companies offering pet insurance. Defender 90XS SW
Mini Countryman Cooper S
Morgan Plus 8
Post #748772 2nd Jan 2019 8:00pm
View user's profile Send private message View poster's gallery Reply with quote
Tomcat 106



Member Since: 08 Jun 2015
Location: Essex, just.
Posts: 125

2016 Defender 110 Puma 2.2 CSW Corris Grey
We’ve used PP in the past too. Normally competitive in the first year but then the premium rises exponentially!
Our two Flatcoats are now with Bought by Many as they were miles cheaper and had, as I could see, in the small print it looked like an equal cover to Animal Friends who we were with when we had the other Flatcoat and we had a fast turnaround when we needed to claim for him.

I did seriously consider the “self insurance” route though-especially while they are younger and relatively bomb proof....bank the money for a couple of years and you have enough for most “normal” vet incidents!

Pretty much every broker only offers a sensible premium with some sort of Co-payment.....(a less aggressive word than Excess!!)

This could be a new growth area for A Plan Rolling with laughter MY15.5 110XS CSW
1956 88" S1
2004 Tomcat 106 Comp safari
Post #748782 2nd Jan 2019 8:35pm
View user's profile Send private message View poster's gallery Reply with quote
williamthedog



Member Since: 29 Dec 2012
Location: south wales
Posts: 3441

2011 Defender 90 Puma 2.4 PU Tamar Blue
What I've always done is self funding. Basically putting money away for when it's needed. Hopefully not until their later years. My sister insures her dogs and once you have claimed on one condition, it becomes a existing condition, ie, not insurable. So I've never insured dogs for that reason. Hope this helps Thumbs Up
Post #748783 2nd Jan 2019 8:37pm
View user's profile Send private message View poster's gallery Reply with quote
diesel_jim



Member Since: 13 Oct 2008
Location: hiding
Posts: 6103

United Kingdom 2006 Defender 110 Td5 SW Epsom Green
Used PP with our last two labs. Needed a lot of vet stuff sorting on the last lab (we got trampled by a herd of cattle), spoke to an Indian chap and he arranged everything AOK.

They seemed quite well versed in the Queens English. Unless I was just lucky.
Post #748785 2nd Jan 2019 8:43pm
View user's profile Send private message View poster's gallery Reply with quote
jst



Member Since: 14 Jan 2008
Location: Taunton
Posts: 8088

 2011 Defender 110 Puma 2.4 USW Stornoway Grey
try BASC Cheers

James
110 2012 XS Utility
130 2011 M57 bespoke Camper
90 2010 Hardtop
90 M57 1988 Hardtop
Post #748795 2nd Jan 2019 9:11pm
View user's profile Send private message View poster's gallery Reply with quote
sako243



Member Since: 08 Jul 2014
Location: Wales
Posts: 1226

Wales 1994 Defender 110 300 Tdi CSW Alpine White
I've always gone the self insurance route although so have third party with Dogs Trust.

Lyra the mother has had no "unusual" vet visits. Tali the pup has had two significant ones. One was slicing her wrist open on something in a pond in Wimbledon (all in that was a tidy £1k to sort - 2" long and down to the bone, luckily missed all the tendons, she was walking on it 20s after yelping). The second she tore her chest open on a collapsed fence in Scotland when tracking a deer, that was £50 for an out of hours visit to Conan Bridge vets resulting in 8 staples or so. OK was a 3h round trip to get there but then everything is up in that bit of the Highlands.

It's been helpful because Tali is now 4th generation of labs we've had in the family and know the breeding / history and not had any problems other than old age and Tundra (Lyra's uncle) managed to rip his penis open Shocked (few staples with no anaesthetic and not a twitch from him). Ed
82 Hotspur Sandringham 6x6
95 Defender 110 300Tdi
Post #748803 2nd Jan 2019 9:28pm
View user's profile Send private message View poster's gallery Reply with quote
williamthedog



Member Since: 29 Dec 2012
Location: south wales
Posts: 3441

2011 Defender 90 Puma 2.4 PU Tamar Blue
Don't like see injury in any animal. But your vet is very reasonable indeed Thumbs Up
Post #748806 2nd Jan 2019 9:35pm
View user's profile Send private message View poster's gallery Reply with quote
davew



Member Since: 02 Jan 2012
Location: North Yorkshire
Posts: 888

England 1990 Defender 90 V8 Petrol PU Auto Rioja Red
Both our dogs have PP cover and I suspect we're up on the deal so far.

All done online so no need to talk to anyone, regardless of their location.

Claims are all done through the vet, we give them the PP policy number, they fill out the forms, we sign them and the money is paid direct into our bank account shortly after. No queries or knock backs so far.

Costs go up as the dogs get older but for the first few years they seem to stay stable, ours are now 3 and 4 1/2 years old and not had an increase in premium yet despite a number of claims. I believe age and breed are taken into consideration for the premium so may depend on the breed. http://www.yorkshireoffroadclub.net/
Post #748827 2nd Jan 2019 10:40pm
View user's profile Send private message View poster's gallery Reply with quote
Spiritbeth



Member Since: 24 Mar 2017
Location: Hampshire
Posts: 15

United Kingdom 1996 Defender 90 300 Tdi CSW Rioja Red
We find you get what you pay for and over the years have ended up with NFU for our dogs. They are not cheap but the coverage is 5* and the service excellent. No quibble and fast payment on all claims. UK based phone service plus a local office (3 miles away!). Unfortunately they recently changed how they sell pet insurance and you can now only get it as an extension to a house policy. We swapped our house insurance to them to enable us to insure our latest flatcoat, expensive but worth the money.
Post #748829 2nd Jan 2019 10:50pm
View user's profile Send private message View poster's gallery Reply with quote
custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20477

United Kingdom 
This industry needs some regulation across the board much akin to car insurance style with competition.

Both industries get richer, at the expense of the owner with no control and around here the vets feel it's their right to tell the owner what insurance company they "prefer" to deal with, sometimes refusing to take others on.

Imagine a police officer telling you that you had to have Direct line as an insurer for example.
Yes, you need an insurer but not a specific company.

There should be more competition market involvement and currently price comparison style things are not working.

It's a hard one, but ultimately they both gain at the owner's expense and often the animals expense in the long term and it certainly doesn't help animals welfare.
Many animals now won't have a home where they otherwise would do if it wasn't for exorbitant fees across the board.

Even their food has gone up in price by at least a third minimum if not half in the last 6 years or so and practically at double the rate of economic inflation.

Emotive subject, that is open to emotional exploitation for financial gain at possibly very difficult times emotionally.

Shame they are not all like the Yorkshire vet if anyone's seen it. No Guts, No Glory.
🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇺🇸⛽️🛢️⚙️🧰💪
Post #748832 2nd Jan 2019 11:00pm
View user's profile Send private message View poster's gallery Reply with quote
RoddyK05



Member Since: 08 Apr 2015
Location: Inverclyde
Posts: 633

Scotland 2004 Defender 90 Td5 SW Yellow
I can definitely recommend Pet Plan. Never had an issue with claims being paid out, but premiums are not cheap.
Our first lab had £7.5k worth of dental treatment over the years then had heart problems in his last year which wouldn’t have been cheap either. Our second and currently oldest lab has not been without issues either - couple of grand for a brain scan when he was younger and recently had cancer which thankfully he is now clear of. Our youngest has had a couple of claims too - he broke a dew claw and also ingested something he shouldn’t have, so that’s more claims paid out by PP. The wife deals with it all, but on the occasions I have had to phone them I have had no problems with the person I was talking to on the phone.
Post #748834 2nd Jan 2019 11:14pm
View user's profile Send private message View poster's gallery Reply with quote
Blacksheep



Member Since: 10 Dec 2017
Location: Highlands
Posts: 190

I use the “moneysavingexpert” website for our pet insurance policy, select the type of cover you require and compare costs. Dog Thumbs Up Time is precious, waste it wisely...

Defender 90 D200
Post #748847 3rd Jan 2019 7:01am
View user's profile Send private message View poster's gallery Reply with quote
Badger110



Member Since: 06 Feb 2018
Location: South hams
Posts: 1039

United Kingdom 2011 Defender 110 Puma 2.4 USW Buckingham Blue
Our basset hound is with direct line and so far has had 2 visits to the vets.

With a £95 excess on an individual issue, she has had a visit for her front legs toeing out ( standard on a basset ), however no further work will be carried out at the moment, should we visit the problem again the excess has already been paid for that particular issue ( no time limit on claims )

We paid £130 for the year for the full cover which covers £8000 worth of work including dental etc.
Post #748850 3rd Jan 2019 7:12am
View user's profile Send private message View poster's gallery Reply with quote
Huttopia



Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1972

United Kingdom 
If any of you work your dogs check with the insurer that they are covered- even if you only go out a few times a year. Ask me how I know Big Cry
Post #748853 3rd Jan 2019 7:32am
View user's profile Send private message View poster's gallery Reply with quote
Rashers



Member Since: 21 Jun 2015
Location: Norfolk
Posts: 3525

United Kingdom 2014 Defender 110 Puma 2.2 USW Corris Grey
We have never insured any of our dogs, but the latest one we did.

I asked our Vet who she recommended. She said that with her dogs, she shops around every year, but said that her inside knowledge of which companies were good at paying out and which one's were not so good, or a complete nightmares was a distinct advantage doing this.

She recommended Pet Plan. As a Practice, she said they had very little trouble with their policies and claims, and, as has been said above, to a certain extent, you get what you pay for. She warned against 'supermarket' sold policies. I believe she said her dogs were with John Lewis so I would have bundled them with 'supermarkets'. Again, it helps if you know what the policy covers and the likelihood of the event so being a Vet that would be ideal.
Post #748856 3rd Jan 2019 8:30am
View user's profile Send private message View poster's gallery Reply with quote
Post Reply  Back to top
Page 1 of 2 12>
All times are GMT

Jump to  
Previous Topic | Next Topic >
Posting Rules
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum



Site Copyright © 2006-2025 Futuranet Ltd & Martin Lewis
DEFENDER2.NET RSS Feed - All Forums