 | Home > Maintenance & Modifications > End of warranty check, foc |
 
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| jst Member Since: 14 Jan 2008 Location: Taunton Posts: 8086   
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Sounds like a dealer looking for work on a vehicle then can then claim back from JLR on the warranty scheme themselves. no cost to customer and potential work for dealer. Cheers
James 110 2012 XS Utility 130 2011 M57 bespoke Camper 90 2010 Hardtop 90 M57 1988 Hardtop |
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26th Oct 2018 9:23am |
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| Adam17 Member Since: 15 May 2018 Location: Within Bedfordshire Posts: 1193  
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Providing its free - SNAP IT UP!
Confirm with them that any work that starts before the end of the warranty, that runs past the warranty end date wont be charged to you - inclusive of labour.. Regards Adam Loving The Duchess The Defender 110 TD5 XS My Defender story - http://www.defender2.net/forum/topic64005.html |
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26th Oct 2018 9:29am |
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| edo Member Since: 20 Aug 2018 Location: Devon Posts: 379 
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Most main dealers of various brands do this. Of course they want to get work out of it, and likely the manufacturer is unlikely to be encouraging it, but take advantage of the offer and get it done!
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26th Oct 2018 11:20am |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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I hadn’t thought of the dealership looking for warranty work but maybe that’s what is driving it.
I’ll book it in and see what happens.  |
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26th Oct 2018 11:27am |
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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223
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I have just phoned Inchcape in Norwich to see if they will do the same on my Nov.2015 and they were most indignant about doing anything "free".
No change there then to their usual attitude and their quote of £980 for a service after two years  1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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26th Oct 2018 11:50am |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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That’s pants. Why should it be such a vastly different experience from one dealership to the next? I seem to recall Mercedes completely ripped up their dealership model a few years back and started again to try and get some consistency.
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26th Oct 2018 11:52am |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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Hurrah, a set of 5 carefully painted wheels were fitted to my 110 today! The very helpful guy Dan at the dealership called me to say it was done.....but that the fitter hadn’t realised the bolts were short and had marked the wheels around each nut. You can’t make this
 up. 8 months it has taken to get to this point, CRC have put their hand in their pocket to the tune of £700 to get a set of wheels properly painted and some complete chimp mangles them on first fitting. I’ve left it with them to sort out.
Funny old week. |
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26th Oct 2018 4:48pm |
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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223
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That was rather rude about the "chimps"
I am sure the monkey house would be better organised and do a better job.  1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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26th Oct 2018 4:57pm |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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What made me laugh was the ‘could you come and have a look at them’. Err, no. If you’re telling me they are mangled, I’ll leave it with you. ‘What about the loan car?’ Well you can come and fetch it if you want.....15 minutes later a call to say we can hold on to the courtesy car until the 110 is done....
Why don’t these people think then do? |
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26th Oct 2018 5:02pm |
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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223
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"Why don’t these people think then do?"
If they could do that they would have proper jobs with responsibility and pride in their work , something which appears to be lacking at the Main Agents of most makes 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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26th Oct 2018 5:07pm |
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| Huttopia Member Since: 23 Feb 2016 Location: West Midlands Posts: 1972
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In fairness the main chap I’ve dealt with, Dan, has been a star. He helped me get CRC engaged, he rejected previous sets of wheels and he told me today that they had been marked when fitting. Fair one. It seems to be the managers that balls things up time and again. Nothing new there.
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26th Oct 2018 5:09pm |
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| Swine&Small Member Since: 20 Mar 2017 Location: Norfolk Posts: 1223
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Sounds like Dan is a chap to hang on to
 1983 Series 3 Pick up in Marine Blue
1967 Morris Traveller 1966 Morris Convertible 2012 VW T5 Camper Quod Abundat Non Obstat. |
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26th Oct 2018 5:18pm |
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