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RANGER1312

Member Since: 04 Feb 2018
Location: Fylde Coast
Posts: 125

Thanks to A-Plan

Thank you to A-Plan Thatcham branch for sorting my renewal

Customer Service was absolutely on point and is somewhat of a dying art these days!

Thanks Martin for arranging these sorts of offers with our sponsors

16th Jan 2019 6:35pm

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Thanks Ranger1312!!!

It's great to hear feedback like this! Could you pm me your name/post code so I can make sure the thanks get passed on to the relevant staff member?

Carlie Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

17th Jan 2019 8:47am

MJN110

Member Since: 18 May 2015
Location: North Yorkshire
Posts: 380

2016 Defender 90 Puma 2.2 Landmark LE Montalcino Red

I have also recently renewed with A plan at a good price.
Jamie was great to deal with.
Thanks 2016 Defender Landmark 90
2005 Defender CSW TD5 90XS

17th Jan 2019 4:10pm

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Thanks MJN110!

Could you pm me also with name/post code so I can let Jamie know where the feedback's come from?

Thanks

Carlie

Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

17th Jan 2019 5:31pm

Landymatt

Member Since: 31 Dec 2018
Location: York
Posts: 191

I was also on the receiving end of great service from both people I dealt with and a cracking deal on my first (heavily modified) Defender, really made things painless

17th Jan 2019 7:56pm

RANGER1312

Member Since: 04 Feb 2018
Location: Fylde Coast
Posts: 125

Will send it over shortly Carlie

3 lots of great feedback regarding customer service in one go, your team are doing good

17th Jan 2019 8:02pm

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Landymatt wrote:
I was also on the receiving end of great service from both people I dealt with and a cracking deal on my first (heavily modified) Defender, really made things painless

Thank you also!
Same applies as above

so that I can make sure I pass on to the right staff member could you PM me name/post code?
It makes everyone's day when they get their feedback

Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

18th Jan 2019 9:25am

Landymatt

Member Since: 31 Dec 2018
Location: York
Posts: 191

Hey it was Richard who sorted me out, really helpful. Kerry efficient with the follow up stuff

18th Jan 2019 7:33pm

Natlas

Member Since: 20 Mar 2013
Location: West Sussex
Posts: 460

2013 Defender 90 Puma 2.2 XS CSW Aintree Green

I had a chat with Jamie, he saved me £105 compared to my previous provider so very pleased.
Regards, John. 2.2 90 XS
88" Series One
Old Norton

Minerva

7th Feb 2019 2:27pm

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Thanks John! I've passed on your feedback to Jamie

Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

7th Feb 2019 2:39pm

962JOF

Member Since: 26 Jan 2019
Location: Oxfordshire
Posts: 18

2006 Defender 110 Td5 XS CSW Tonga Green

Would like to second this. Good quote and great customer service from Beatrice. Producer / glasses-wearer / Londoner (& er Oxfordshire) 🎬 👓 💂‍♂️

22nd Feb 2019 10:33am

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Thanks 962JOF!

Can you Pm me name and post code so I can let Bee know where the thanks have come from?

Carlie Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

22nd Feb 2019 11:16am

Huttopia

Member Since: 23 Feb 2016
Location: West Midlands
Posts: 1972

Thanks A Plan, just renewed 3 policies, RR, little Defender and Audi, tiny increase due to upping the mileage. Great service again

1st Mar 2019 3:44pm

A-Plan Insurance
Site Sponsor

Member Since: 30 Oct 2013
Location: United Kingdom
Posts: 344

Awesome Huttopia! Another year on the A-Team then

Howden Insurance - Specialist Vehicle
Call us on 01635 874646 for a quotation

4th Mar 2019 8:51am

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