Home > Land Rover Customer Relations > 2012 Defender 110 SW, 60K Miles, New Engine Required... |
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blackwolf Member Since: 03 Nov 2009 Location: South West England Posts: 17450 |
I wouldn't hold out much hope of any response to this thread from JLR, since "Stacie" doesn't appear to have engaged at all with the forum since announcing her appointment in December last year. Very disappointing after the help and engagement we've had from some reps in the past.
I believe that some forum members have eventually had a reply after repeatedly private messaging her but have the impression that the replies have been less than useful. You may find that a letter or email directly to JLR has marginally more chance of a reply. |
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10th Apr 2018 2:46pm |
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JOW240725 Member Since: 04 May 2015 Location: Suffolk Posts: 7907 |
That is very disappointing to hear, especially as I have a 2012 110 SW on 56k
I'd be interested to hear how this plays out. James MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641 MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557 Instagram @suffolk_rovers |
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10th Apr 2018 3:49pm |
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BobT Member Since: 13 Jan 2017 Location: North Yorkshire Posts: 110 |
That’s a bummer.
I’d be on the phone to Land Rover, shouting, begging, pleading for some sort of help. It can’t hurt to ask and you can always threaten to post it far and wide on the Internet if they don’t. |
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10th Apr 2018 4:51pm |
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Julie Member Since: 07 Oct 2017 Location: Nantes Posts: 499 |
Important thread. For me at least, since I got a 110 on 40 000 miles. Despite of her value, quality and reputation, in such good condition, from a company whose reputation and traditions {...} this car has already died twice on the road within 5 yrs: 1) an unresposive DPF - luckily within JLRs "grace" period. 2) an output shaft corrosion and failure - within the Alps somewhere far off ... The cheap and crappy cars I hqve had before (Citroën 2CV) have been very reliable. No failure for 20 yrs from 1993 until 2013 until I bought this Land Rover in 2013. I'm not quite sure what to think about this company and on what «their reputation and traditions are build upon». But I suspect their cars are overestimated ... |
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21st May 2018 8:26pm |
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simon67 Member Since: 18 Jun 2015 Location: west sussex Posts: 569 |
Email to the CEO I would believe is called for
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21st May 2018 8:31pm |
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Scotm Member Since: 28 Feb 2014 Location: Aberdeenshire Posts: 666 |
Very bad luck.
Do you know if the oil pump recall had been done? I just wonder if it was possible that the engine had seized causing the timing chain to snap rather than the timing chain being the cause? |
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22nd May 2018 4:53am |
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