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Zagato
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Member Since: 08 Jan 2011
Location: Billingshurst West Sussex
Posts: 5013

United Kingdom 
Mods & Warranties! What are you allowed to do!
I was asking tax advice on a sailing forum which led to me talking about what I would do to a new Puma in warranty e.g. Anti-rust treatment, sealing the windows and possible sound proofing and it was questioned that this would jeopardize the warranty Shocked Then I thought about all the mods Ken has done on his Rolling with laughter

What can or can't you do if you want to keep your warranty rights?
Post #54608 22nd Jan 2011 8:29pm
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Glynparry25



Member Since: 16 Feb 2009
Location: Miserable Midlands
Posts: 3015

Wales 2009 Defender 110 Puma 2.4 XS DCPU Tonga Green
Re: Mods & Warranties! What are you allowed to do!
Zagato wrote:
What can or can't you do if you want to keep your warranty rights?


THis isn't very clear cut.

It would depend on the induvidual dealer as I know some that would squirm out of gearbox issues because you have bigger tires, and at the same time I know dealers that wouldn't even blink even though you have a 3"lift, bigger tires and a re-mapped ecu.

Glyn Sheep
Post #54613 22nd Jan 2011 8:50pm
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Zagato
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Member Since: 08 Jan 2011
Location: Billingshurst West Sussex
Posts: 5013

United Kingdom 
I suppose the dealers get reimbursed for any warranty work so it could be a grey area. I.E. Extra work/income if bigger tyres are not mentioned to those above Whistle
Post #54615 22nd Jan 2011 8:58pm
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kingofthesparks



Member Since: 06 Jan 2011
Location: Very close to Watford gap services , northants
Posts: 987

United Kingdom 2012 Defender 90 Puma 2.2 HT Fuji White
Have only fitted genuine accessories to mine except steering guard and RAI which are mantec ( as fitted to g4) wont do any major mods till nearing end of warrenty period, cant be bothered with the hassle of having to argue with a dealer.
Post #54619 22nd Jan 2011 9:24pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
As Glyn stated it can range drastically and is based on two things:

The attitude of the dealership and the relationship you have with your service manager! (Not in a gay way!) Laughing

How busy they are may also be a factor. Even payment at cost is better than no income at all! It does not make good business sense to turn away jobs if your workshop staff are not maxed out! (As explained to me by a service manager somewhere!) Wink Thumbs Up If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #54621 22nd Jan 2011 9:31pm
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DSB



Member Since: 02 Mar 2014
Location: Rutland
Posts: 55

United Kingdom 2013 Defender 90 Puma 2.2 XS CSW Indus Silver
Got this thread from a search - I was thinking of getting my MY13 treated with Dinitrol or waxoyl, but I was talking to someone who suggested it might invalidate the warranty. Does anyone have any experience of this? If it does I would have thought it can only affect issues with the chassis or doors rather than engine/gearbox etc.

Steve
Post #384415 3rd Jan 2015 9:22am
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Macpaul



Member Since: 25 Mar 2013
Location: SW Surrey
Posts: 439

United Kingdom 2013 Defender 110 Puma 2.2 USW Loire Blue
I've had my 63 plate USW Dinitrolled by Mr Zagato at the top of this (old) post and had my car in for warranty work a number of times.

No-one's ever mentioned it.

I'd rather have a good underseal job done and be reasonably sure it won't rust within the warranty period, than argue with dealer/LR about repairs.

I did have the corroded windscreen 'hinges' and seams repaired recently and it took about two months to get the (clearly needed) repair authorised. 2003 Td5 110 Hardtop
Now a 2013 110 USW too.
Post #384423 3rd Jan 2015 9:45am
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jimbob7



Member Since: 06 Jul 2013
Location: uk
Posts: 2055

Post #384460 3rd Jan 2015 11:55am
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
Holy thread revival Batman, why if it's not one of Zag's several thousand questions asked even before he owned a Defender ...for a short time Wink

But to give my opinion to the OP:
Not one dealer has ever queried the chassis protection applied by me to any of my Defenders, not one. As this is the second time this has cropped up recently can I ask who advised you about the potential warranty issue? Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #384468 3rd Jan 2015 12:13pm
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K9F



Member Since: 12 Nov 2009
Location: Bournemouth
Posts: 9610

United Kingdom 2008 Defender 90 Puma 2.4 XS CSW Stornoway Grey
Laughing Laughing

A tad over two thousand posts if memory serves me correctly. Bit like self cetifying for a mortgage....became a 'self cetified' specialist in rust protection.......Get Zag to do it....he can answer ANY other questions you may have at the same time.

Laughing Thumbs Up If you go through life with your head in the sand....all people will see is an ar5e!!

Treat every day as if it is your last....one day you will be right!!
Post #384470 3rd Jan 2015 12:20pm
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SailingTom



Member Since: 19 Nov 2013
Location: ESSEX
Posts: 1722

United Kingdom 
I got a leak sorted under warranty from my dealers along with a new diff bearing. I was running twisted 18" wheels with large tyres and have converted it to a soft top , so reckon its all down to the dealer.
Depends where you take it and who you speak to. My local Dealership at Lookers are fantastic though to be fair Thumbs Up Defender puma dormobile camper
Post #384475 3rd Jan 2015 12:45pm
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DSB



Member Since: 02 Mar 2014
Location: Rutland
Posts: 55

United Kingdom 2013 Defender 90 Puma 2.2 XS CSW Indus Silver
Thanks for the replies and link, and I have better go away and get better at the searching Very Happy

The thread link and other comments has made my mind up; its worth the risk getting it done properly

Steve
Post #384518 3rd Jan 2015 4:30pm
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Morepower



Member Since: 08 Jan 2013
Location: Fife, Scotland
Posts: 630

New Zealand 
My Dealer put it very simply... If it's the genuine LR part that fails they'll replace it... If for instance one of my Bilstein shocks fails, That's my problem... Which I thought was fair enough.....

Cheers

Tim It doesn't matter how bad it is, It can always get worse...

2013 Bowler 110 (Sold)
2016 Bowler 90 Rally Spec (Sold)
Post #384545 3rd Jan 2015 5:32pm
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Happyoldgit



Member Since: 14 Sep 2007
Location: Norfolk
Posts: 3471

United Kingdom 2015 Defender 110 Puma 2.2 USW Corris Grey
K9F wrote:
Laughing Laughing

A tad over two thousand posts if memory serves me correctly. Bit like self cetifying for a mortgage....became a 'self cetified' specialist in rust protection.......Get Zag to do it....he can answer ANY other questions you may have at the same time.

Laughing Thumbs Up


Oh my days so true, so true Laughing Yet peeps fell, and still fall for it hook, line and sinker Whistle Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades.
Current Defender: A non tarts hand-bagged Puma 110 XS USW.

[Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc]

http://forums.lr4x4.com

I used to be Miserable ...but now I'm ecstatic.
Post #384554 3rd Jan 2015 5:45pm
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Scotm



Member Since: 28 Feb 2014
Location: Aberdeenshire
Posts: 670

Scotland 2012 Defender 110 Puma 2.2 SW Orkney Grey
Refer to this thread with positive comment on anticorrosion treatment / warranty by LR customer service http://www.defender2.net/forum/topic22959.html
Post #384596 3rd Jan 2015 7:20pm
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