 | Home > Spotted > My Corris Grey 90 |
 
|
|
|
| Wheel Member Since: 28 May 2014 Location: Essex Posts: 233  
|
Its a long shot but has anyone seen my Defender driving around Barnet / Finchley, its Corris Grey with black Overfinch wheels + grille, + DRL's etc ???
It's been at Grange JLR for almost 2 weeks now to change 2 pieces of trim, stick some carpet down, look at my rattling rear door and sort a fault code which has had me call out LR Assistance twice, the full report from which was given to them when I dropped it off. I'm assuming they've been driving it around the wilds of North London as they definitely haven't been working on it ??? They are absolutely useless and now tell me I "should have it back Thurs or Fri but i'm not holding my breath !!!! Sorry, rant over !!!!! Mark |
||
16th Aug 2016 7:34pm |
|
| JOW240725 Member Since: 04 May 2015 Location: Suffolk Posts: 7908 
|
Absence makes the heart grow fonder. Get it sorted then change dealer!
Get a tracker fitted then you can see where it goes. Fascinating to see how often my wife gets lost since having a tracker! James MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641 MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557 Instagram @suffolk_rovers |
||
|
16th Aug 2016 7:43pm |
|
| Wheel Member Since: 28 May 2014 Location: Essex Posts: 233
|
I spoke to the manager today, twice in fact and he has now taken personal responsibility for it.
They looked at the fault codes (5 times) and finally after telling me there weren't any and after I persisted they found them and they're now charging the high pressure fuel pump. I chose Grange because when I was looking to buy my 90 someone on here put me on to Jeremy (now sales manager) who was a thoroughly nice fella and came recomended and although I didn't buy from him I judged the dealership on my experience with him. How disappointingly wrong I was. I could write a book about bad LR experiences as from day 1 when I went to pick mine up to today, my experience has been dogged by poor quality and poor service but being the eternal optimist. ............. I do however still enjoy my 90 and it does put a smile on my face when I drive it which is every day now as it's been my daily drive since March when my other car was stolen. |
||
|
16th Aug 2016 8:51pm |
|
| jk84 Member Since: 17 Feb 2015 Location: Wherever my Defender takes me... Posts: 720 
|
Grange Barnet...when mine went in for the first service (12k), instead of one day it took four days, it wasn't cleaned as shown on the invoice ('free valet' - so free you can't even notice it happened), the onboard computer was not reset so it was still showing the service is due, and they haven't changed the oil filter - I change oils and filters myself every 6k miles and I happen to mark them with permanent pen so I know. As for oil, I wouldn't be surprised if they haven't changed it either as to me it looked identical to what it was prior to the service. But as I said, I don't trust them a bit so I still change the oils myself anyway. It's all just keeping the dealer happy and get warranty work done if needed. Once that is over, I will never step into an LR garage ever again. MY15 Aintree 110 SW - for sale - https://www.defender2.net/forum/topic82781.html
MY16 Santorini 90 HT - sold |
||
|
17th Aug 2016 3:47pm |
|
| Wheel Member Since: 28 May 2014 Location: Essex Posts: 233
|
After hearing sweet F.A. since Tuesday when I spoke to the service manager I called on Saturday and he wasn't in so I called him at 3.30 today and evidently they always keep the customer fully informed and he can't understand why I haven't heard, repeatedly !!!!!
I've been assured he'll call me tomorrow and it should be ready as the delay is due to them not having the correct tools to do the injector pump. Yes, that's Grange JLR, a main dealers at Barnet in North London, and they don't have all the right tools for the job !!!! Unusually, I was lost for words !!!! Mark. |
||
|
22nd Aug 2016 10:20pm |
|
|
|
| All times are GMT |
< Previous Topic | Next Topic > |
Posting Rules
|
Site Copyright © 2006-2025 Futuranet Ltd & Martin Lewis
