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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
ecu remap issues. Loss of power!
Having read about Alive remaps on here for months I went ahead and organised one last week. As I'm based in London I decided to go with a local after market company to install it. Stage 2. Hoses, intercooler, ecu

Collected the car on Friday. Felt a couple of spikes of power but in general loss of power by about 30%. Feels like the turbo doesn't kick in at all. Today we drove out down the m4 into the country. Max speed 60mph?!?

The guys who installed it assured me they did it correctly. But it's clearly not. Need my old defender back.

Anyone else experienced this??

I don't have a huge amount of experience with remaps's. Is it possible to get it wrong when installing?

Cheers
Tom


Last edited by tomm on 17th Aug 2016 7:41am. Edited 1 time in total
Post #555938 14th Aug 2016 1:48pm
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pj2106



Member Since: 20 Dec 2012
Location: Huntingdon AKA The Shire
Posts: 1500

United Kingdom 2008 Defender 110 Puma 2.4 USW Stornoway Grey
I would check new hoses are fitted correctly and that the intercooler is not leaking

Not likely to be the tune but give Alex or Gary a call to be on the safe side 2008 110 2.4 XS Utility (Hagrid)
2002 90 TD5 Hardtop (Sully) Sold
1998 300TDi D1 (Billy) Sold
Post #555953 14th Aug 2016 2:33pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20367

United Kingdom 
Sounds like install issues rather than the tune to me.
Post #555961 14th Aug 2016 2:44pm
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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
Cool will check hoses etc. It's going back tomorrow so hopefully resolved.
Post #555979 14th Aug 2016 4:42pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20367

United Kingdom 
Especially check the turbo hoses too, I believe the lower one is prone to coming loose as well.
Post #555983 14th Aug 2016 5:06pm
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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
Thanks Steve!
Post #556132 15th Aug 2016 8:10am
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miker



Member Since: 13 Sep 2015
Location: Surrey
Posts: 1763

United Kingdom 1999 Defender 110 Td5 CSW Rioja Red
I'd be straight back to the people that installed it. Get them to take it for a run and show them the problem!
Post #556146 15th Aug 2016 9:36am
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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
It's going back today Miker Smile
Post #556165 15th Aug 2016 12:06pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20367

United Kingdom 
Have you heard anything yet at all? Smile
Post #556201 15th Aug 2016 3:35pm
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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
OK dropped it off, they don't know what the problem is. Shocked

They are claiming its a fault with the car now. Apparently they can not connect to the OBD - now i don't know if this is a new fault since the work they carried out or an old issue. There is an problem with the tacho not working. I made them aware of this before they did the work to make sure this would not effect the modification.

Its pretty frustrating! The owner of the business on the phone to me getting very upset telling me it's my car not their work! However now I am serious £££ down and own a defender with significantly less power than when I dropped it off.

They are going to speak to Alive tomorrow to find a solution but it doesn't look good. Hopefully they can reprogram the ecu to original.

They will probably come on here and see this eventually so I deliberately have not mentioned them as I want it resolved not to start a bitch fight.

They made it clear over the phone that they are tuner only not mechanics!!! Not our responsibility blah blah. Lesson learnt though. So to make my life easier by choosing a local mod company looks like I've shot myself in the foot - when tuning use a mechanic.

To make matters worse they put one of their bloody stickers on the back Evil or Very Mad
Post #556224 15th Aug 2016 4:53pm
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Mash



Member Since: 09 Feb 2015
Location: Guernsey
Posts: 1674

Guernsey 1998 Defender 90 300 Tdi HT Nato Green
I'd ask them to strip and re-install all pipe work etc, if they carried out there engineering hygiene during the build they may have blocked off exposed pipe work etc to stop the ingress of dirt, if this was done with rags (as it often is) they may have left one in thus restricting air flow. 90 wolf - Jasmin http://www.defender2.net/forum/topic39408.html
90 V8 - Maggie http://www.defender2.net/forum/topic42564.html
110 TD5 - Buggsy http://www.defender2.net/forum/topic59029.html
52HG25 lightweight https://www.defender2.net/forum/topic72342.html
D3 Hse - Fiona
Capri 2l S - Anna

Think I might have a problem............
Post #556231 15th Aug 2016 5:15pm
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tomm



Member Since: 10 Mar 2016
Location: london
Posts: 25

United Kingdom 2012 Defender 110 Puma 2.2 USW Zermatt Silver
Thanks Mash - will pass it on.
Post #556250 15th Aug 2016 6:47pm
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Pickles



Member Since: 26 May 2013
Location: Melbourne
Posts: 3784

Australia 2013 Defender 90 Puma 2.2 CSW Keswick Green
G'Day Tomm, from Aussie.
The problem you have encountered is why I haven't gone down the same road,...if something "happened", as has happened to you, without any local backup I'd be stuffed.
In your case, IMHO it wouldn't be the tune, I've heard nothing bad about Alive at all, but plenty of good.
Pickles.
Post #556316 15th Aug 2016 10:25pm
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agentmulder



Member Since: 16 Apr 2016
Location: Outer Space
Posts: 1324

Kuwait 
Symptoms sound mechanical, but if they can't connect to the OBD port that's a doozy...

Not to stir the pot but maybe a reminder that the only OBD related things done between it working and not working were their doing is in order?

Did it work at all your first drive out? A tune like that should be noticeable on the first clear stretch of road, pity you didn't get it back to them immediately.

Sheeah, I don't envy you ! Solved the bowel problem, working on the consonants...
Post #556323 15th Aug 2016 11:25pm
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Alive Tuning



Member Since: 01 Mar 2010
Location: Louth
Posts: 609

United Kingdom 2013 Defender 90 Puma 2.2 XS CSW Havana
Hi All

Tomm, first of all i would just like to say that you have 100% support from us at Alive and we will do all we can to sort this for you. I have had a chat with the company you have been dealing with and it would seem there are a few other issues at play that we need to look at to identify what is going on here.

Could i ask that you give me a call on 01472 812900 or PM me on here so we can discuss matters further. Lets find out exactly what the issue is and get you enjoying the Alive experience Very Happy

Alex Divers Thumbs Up
Post #556401 16th Aug 2016 10:06am
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