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davew



Member Since: 02 Jan 2012
Location: North Yorkshire
Posts: 888

England 1990 Defender 90 V8 Petrol PU Auto Rioja Red
Frogs Island 4x4 - scam emails
Just to make you aware, I have received a selection of spam emails claiming to be from "Frogs Island 4x4 / Terrafirma" from the address "sales@frogsisland4x4.com". These emails have been sent to addresses harvested from web pages (some of them are spam honey pots and are used to auto blacklist domains).

I thought at first this was a simple, though very annoying, spam email but actually it's quite possibly a scam as frogs island 4x4 don't exist anymore and the domain in the email is a link harvesting page.

The spam emails are originating from a US based spam email service in an attempt to avoid UK and EU regulations. Not sure who is behind it but, at best, it's a dodgy 4x4 business and at worst they could be trying to get credit card details from people taken in by the ads. http://www.yorkshireoffroadclub.net/
Post #475449 23rd Nov 2015 3:38pm
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Thor



Member Since: 17 Dec 2011
Location: Didcot
Posts: 446

United Kingdom 2002 Defender 110 Td5 CSW Bonatti Grey
Really, when did they close down? They're/were about 3 miles from my house though I tend to use MID Engineering as the customer service is much better.

I also get the emails, which I've just been deleting. Strong people are harder to kill and generally more useful!
Post #475452 23rd Nov 2015 3:42pm
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gilarion



Member Since: 05 Dec 2013
Location: Wales
Posts: 5110

Wales 2007 Defender 90 Other CSW Trident Green
I noticed the other day They still have a shop/store on eBay

http://stores.ebay.co.uk/FrogsIsland-4x4 For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..

http://www.youtube.com/user/conwy1
Post #475455 23rd Nov 2015 3:48pm
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camelman



Member Since: 27 Feb 2013
Location: Peak District
Posts: 3372

United Kingdom 
What makes you say they don't exist anymore ?
I bought a bumper off them last month...

They sell a lot of their stuff through ebay now. 
Post #475457 23rd Nov 2015 3:58pm
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davew



Member Since: 02 Jan 2012
Location: North Yorkshire
Posts: 888

England 1990 Defender 90 V8 Petrol PU Auto Rioja Red
It's all a bit strange TBH, my first thought was it was just spam but there is so much that doesn't make sense that I started wondering if there was more to it.

Frogs Island 4x4 Ltd was dissolved in 2009 according to companies house. The domain that the email uses (frogsisland4x4.com) no longer has a web site but the email is being used to send out spam emails which request that you "order" by sending them an email. It may be that Frogs Island 4x4 is being used as a trading name for another company but there are no (contrary to UK law) indications of which company you are actually buying from. (No company number in the email and obviously none on the web site as it doesn't exist).

Frogs Island 4x4 Workshops LLC IS still registered and active but don't seem to have any ties to the domain name being used and don't have a web site that I can find.

Any company that sends out spam emails is already in the "dodgy business practices" camp but add that to asking you to order by email and not having a web presence just smells of a scam to me which is why I posted it here rather than just treating it as "normal" spam which gets reported via the abuse mechanism. http://www.yorkshireoffroadclub.net/
Post #475472 23rd Nov 2015 5:08pm
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dancerdave



Member Since: 14 Mar 2014
Location: N Ireland
Posts: 80

United Kingdom 2000 Defender 90 Td5 Exclusive HT Santorini Black
I've had 3 or 4 emails from them in the last week Mad Have they got the email from here?
Post #475480 23rd Nov 2015 5:19pm
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blackwolf



Member Since: 03 Nov 2009
Location: South West England
Posts: 17373

United Kingdom 2007 Defender 110 Puma 2.4 DCPU Stornoway Grey
I think that a new company was formed with the same name as the old, and possibly some or all of the staff.

The current Frogs Island 4x4 is not the same one that existed ten years ago.
Post #475485 23rd Nov 2015 5:29pm
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CarMan



Member Since: 29 Nov 2010
Location: Cotswolds
Posts: 1861

United Kingdom 
I have bought from them in the last week and everything has been delivered. Seems to me that Frogs/Terrafirma/Allmakes may be just one co.?
Post #475488 23rd Nov 2015 5:40pm
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davew



Member Since: 02 Jan 2012
Location: North Yorkshire
Posts: 888

England 1990 Defender 90 V8 Petrol PU Auto Rioja Red
dancerdave wrote:
I've had 3 or 4 emails from them in the last week Mad Have they got the email from here?


The email address they sent mine to is one that's not used by anyone but is visible on a web site as a contact address, that's how I know it's spam, there's no way it's ever been "opted in" either by me buying something from a related company or contacting them from that address. http://www.yorkshireoffroadclub.net/
Post #475493 23rd Nov 2015 5:50pm
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leeds



Member Since: 28 Dec 2009
Location: West Yorkshire
Posts: 8581

United Kingdom 
I thought Frogs Island 4x4 were bought out by Terrafirma about 4 years ago and become Terrafirma main retail outlet.

Not 100% certain.


A quick look at http://www.frogsisland4x4.com/ brings up

Quote:



Be sure to visit frequently to see what new products have been added and to take advantage of regular special offers and promotions. For additional assistance contact the team at sales@frogsisland4x4.com or call 0044 1235 832900.



Now I have no idea what is happening but has someone with a dodgy background managed to clone the frog island email address for less then 100% legal means.

Maybe someone should contact Frogs Island by phone to try and ascertain what is happening??


Brendan
Post #475511 23rd Nov 2015 6:14pm
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Thor



Member Since: 17 Dec 2011
Location: Didcot
Posts: 446

United Kingdom 2002 Defender 110 Td5 CSW Bonatti Grey
There is a Terrafirma showroom there as well.

Now you mention in I seem to recall the Terrafirma guy saying that the guys in the workshop had got together bought that side of the business. Which makes sense as if you wanted a service and some parts fitted you have to speak to about three different people down there to get prices. One person for price of part, another for price of fitting/labour and so on.

If I finish at a decent time I'll pop in on my way home tomorrow and let them know Strong people are harder to kill and generally more useful!
Post #475521 23rd Nov 2015 6:23pm
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Mdm



Member Since: 11 Sep 2013
Location: Sunny Lancashire
Posts: 1599

United Kingdom 
They are owned by all makes

They have some of worst customer care on the terrafirma side.

Eg.please Can I order a replacement part.no we don't list that part you will have to buy a complete new one....etc etc
Post #475643 23rd Nov 2015 10:12pm
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Thor



Member Since: 17 Dec 2011
Location: Didcot
Posts: 446

United Kingdom 2002 Defender 110 Td5 CSW Bonatti Grey
Update - a little later than promised...like nearly 4 months.

I popped into FrogIsland twice this week. It's still open though both days there was only 2-3 guys there. Didn't look as busy as it used to be. A couple of nice looking Defenders, a Disco 3, a series and some land cruisers.

Previously had bad customer service from them, but on this/these occasions the chap couldn't help enough. Even took 10 mins away from the Disco 3 he was working on to 'chew the fat'. Strong people are harder to kill and generally more useful!
Post #504344 13th Feb 2016 6:29pm
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