 | Home > My Defender > Thoughts on this...... |
 
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| ibexman Member Since: 13 Dec 2008 Location: Essex Posts: 2957  
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Don't take it until you are completely satisfied
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18th Nov 2015 8:00am |
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| stanley Member Since: 18 Sep 2009 Location: Dorset /hampshire Posts: 1033 
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Is it new or used ?
Personally I would want them to replace it or if it doesn't match replace both to a matching pair |
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18th Nov 2015 8:03am |
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| Martin Site Admin Member Since: 02 Apr 2007 Location: Hook Norton Posts: 6641 
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If you think you are being messed about drop Ryan @ LandRover a PM with your concerns.
In my opinion it should be put right and you should not be fobbed off with an admission of "it may not be repaired properly"   1988 90 Td5 NAS soft top
2015 D90 XS SW |
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18th Nov 2015 8:06am |
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| Chatuge Member Since: 09 Dec 2014 Location: West Sussex Posts: 49
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Its new - its not even registered yet! |
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18th Nov 2015 8:09am |
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| Chatuge Member Since: 09 Dec 2014 Location: West Sussex Posts: 49
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Just pinged an email over to Ryan. Thanks for the contact  |
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18th Nov 2015 8:12am |
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| Riccarton Member Since: 10 Aug 2015 Location: Gods' Own Country Posts: 280  
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It's new
Then no - not a new seat cover but a new seat!!!! Don't settle for anything less but do drop Ryan a pm in the meantime. Just my humble opinion of course  |
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18th Nov 2015 8:13am |
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| Chatuge Member Since: 09 Dec 2014 Location: West Sussex Posts: 49
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Dropped Ryan an email so lets see what his thoughts are. If they could fit a new seat cover to the same standard as out the factory then I'd be happy. I just don't fancy paying 30K+ for a car and having either a blemish OR a baggy seat cover! And also don't want to have to wait another 2 weeks whilst they sort it out! I feel like a child whose just been told Christmas is moved by 2 weeks
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18th Nov 2015 8:25am |
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| Riccarton Member Since: 10 Aug 2015 Location: Gods' Own Country Posts: 280
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 I'm really sorry - I feel your pain but then I'm worse than my 9 yr old for patience!!! |
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18th Nov 2015 8:47am |
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| Supacat Member Since: 16 Oct 2012 Location: West Yorkshire Posts: 11018 
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The current batch of "premium" seats do very much look just like seat covers. I was looking in the main dealer at two examples and the leather on both was baggy on the seat backs. It's a cost thing but the leather is not sewn/fixed onto the seats in the way it is in other cars I have had. Having said that, I think even the high end FFRR and RRS are only covers designed to be removed relatively easily. If it's done neatly, and that's not that hard, then the OP or anyone else will not know it's been done. |
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18th Nov 2015 12:22pm |
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| Petronius4 Member Since: 07 Oct 2015 Location: Somerset Posts: 94 
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Completely agree. Don't take it unless you're satisfied.
On another note I did read somewhere recently that the car industry had come under pressure from the Insurance industry  to reduce the cost of replacing a car interior - apparently too many Range Rovers et al were being written off following a low speed collision (negligible exterior damage) where all of the airbags had deployed and destroyed seats, dash, door linings/pillars etc. Maybe the explanation of why new RR/RRS seats look like seat covers?  -------------------------------
👲🏻 1986 ex-Military 90 NAD 2.5 Soft Top. Sold 🇬🇧 2015 Defender 90 - Ripon Landrover Heritage 006 |
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18th Nov 2015 3:58pm |
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| CR Member Since: 28 Jan 2010 Location: Ireland Posts: 947  
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and the dept that checks new cars before they leave the factory is called ?
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18th Nov 2015 6:00pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5070 
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Assuming the problem was there at the factory Mike
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18th Nov 2015 6:53pm |
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| Chatuge Member Since: 09 Dec 2014 Location: West Sussex Posts: 49
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Have had a good message from the dealer manager who has said that they will make it look like new and it will be well fitted. Still now working out if I can collect it this week or if it has to be fixed before handover.
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18th Nov 2015 7:36pm |
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| HossBog Member Since: 22 Jul 2015 Location: Glos Posts: 131
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Don't settle for anything less that a new seat. Also make sure your dealer gives you a car to use from your pick up date.
We had a new Disco 4 for 2 weeks while our issue (on a new Disco Sport) was being resolved. In the end LR couldn't apply the fix to our car in a reasonable time so we cancelled our order and got a full refund. And bought a Disco 4 - as we loved the one we were given temporarily!! 2002MY Defender 90 H/T |
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19th Nov 2015 11:25am |
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