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kbf1981



Member Since: 22 Feb 2015
Location: Manchester
Posts: 183

United Kingdom 
New Order Issue?
So, I just put down my deposit on a brand new 110 XS Station Wagon when I was called back up by the dealer 5 mins later to say that they:

- can no longer get the car for May
- can no longer honour the 8% discount I'd been quoted

They would do a car for July, but only with 5% discount. Now... I've been offered a May delivery slot by someone else but they're quoting list. Not sure where they'd go to but they wouldn't compete with 8% when I asked. So here's my question...

Do I phone around dealers, see who has May, and who can get 8%?
Or do I phone around dealers, see who has a car close to my spec, and if there's one with the right spec unregistered, if they'd do a deal on it?

My spec might be a bit out of the ordinary so not sure whether anyone would have one:
110 XS Station Wagon
Metalic Santorini Black
Contrast Premium Leather - Ebony / Pimento (the black / red leather)
Privacy Glass
Subwoofer
Carpets
Protection bar

Thoughts on best next step?
Post #402835 27th Feb 2015 6:28pm
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adamatdraycott



Member Since: 11 Nov 2013
Location: Midlands
Posts: 299

United Kingdom 2014 Defender 90 Puma 2.2 SW Corris Grey
Phone round or email dealers.

I drove to Knutsford to fetch mine; a good 2 hour drive.

They offered the best deal, by quite a margin. even 1% on a £30,000 car is worth half a tank of fuel
Post #402860 27th Feb 2015 7:18pm
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a13x



Member Since: 25 Sep 2011
Location: Burton on Trent
Posts: 553

United Kingdom 
I'd never bother with the dealer again, cancelling and ordering elsewhere even if it cost me money doing do. There's plenty of other dealers around and if It needs to be May delivery, could always short term hire a car.

It's only the profit that's forcing them to renege on the deal.
Post #402863 27th Feb 2015 7:24pm
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ARC99



Member Since: 19 Feb 2013
Location: North Yorkshire
Posts: 1831

United Kingdom 2008 Defender 110 Puma 2.4 USW Cairns Blue
Do you have it in writing from them? If so may be worth a call to trading standards. Don't make old people mad.
We don't like being old in the first place,
so it doesn't take much to Censored us off.

Richard
Post #402866 27th Feb 2015 7:28pm
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OldhamLandy



Member Since: 17 Oct 2013
Location: somewhere
Posts: 164

United Kingdom 2016 Defender 90 Puma 2.2 XS CSW Santorini Black
You could try Rocar Moores (LR Dealer) based in Huddersfield, so not too far from you. I ordered mine from there last year and they were excellent, nothing was too much trouble for them and I got more than your quoted 8% discount from them with no problem. Their after service has been excellent too - as others have said, there are a lot of other dealers out there that will be willing to do a deal with you.

Regards
Daniel 2016 Defender 90xs SW - Santorini Black with Silver Pack
2014 Defender 90xs SW - Corris Grey with Santorini Black Roof
Post #402867 27th Feb 2015 7:32pm
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Alicat



Member Since: 25 Nov 2013
Location: Hertfordshire
Posts: 136

United Kingdom 
Which dealer was this?
Post #402870 27th Feb 2015 7:47pm
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alby



Member Since: 25 Dec 2014
Location: The Shire
Posts: 159

United Kingdom 2015 Defender 90 Puma 2.2 SW Santorini Black
I got a good deal on my 90SW as it was pre-regd. for a variety of reasons it was a better option for me than putting in a factory order and was 10% cheaper than list price. It only had 14miles on it when I collected it from the dealers in South wales.
The dealer would have delivered it for free, but I fancied a day out and a leisurely drive back over a weekend.
Ok it's a colour I wouldn't necessarily have chosen myself, but otherwise it is identical to what I would have ordered.
Post #402875 27th Feb 2015 8:03pm
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TJ101



Member Since: 30 May 2007
Location: Taunton Somerset
Posts: 3750

Isle Of Man 2015 Defender 110 Puma 2.2 XS CSW Montalcino Red
I would have a ring round,, make sure you can get one,, even if it cost a tad more,,
then tell your original dealer to stick it where the sun don't shine !!! Twisted Evil ,,
Been there, and got a better deal at the end of the day,, California F1, 75th 110 "Kermit", 50th Ann V8, 90 V8 Hybrid, 55 Series 1

Main Brian James Trailer Dealer for South West UK
Post #402886 27th Feb 2015 8:22pm
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Supacat



Member Since: 16 Oct 2012
Location: West Yorkshire
Posts: 11018

United Kingdom 2013 Defender 110 Puma 2.2 XS DCPU Keswick Green
Definitely hit the phones, and visit as many dealers as you can - seems the end of production is bringing out the best in some dealers Rolling Eyes

The Ripon virtual dealer may be worth a shout also.

Name the dealer & put in in a post to the LR public relations guy on the forum telling him you are not happy. See what he says.


Last edited by Supacat on 27th Feb 2015 8:41pm. Edited 1 time in total
Post #402894 27th Feb 2015 8:38pm
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Sphere



Member Since: 26 Apr 2013
Location: Midlands
Posts: 725

United Kingdom 2015 Defender 110 Puma 2.2 USW Keswick Green
Trading standards issue. Just checked with The misses who is a TS officer. You have a case even if it's verble but would be difficult to prove
Post #402896 27th Feb 2015 8:39pm
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kbf1981



Member Since: 22 Feb 2015
Location: Manchester
Posts: 183

United Kingdom 
adamatdraycott wrote:
Phone round or email dealers.

I drove to Knutsford to fetch mine; a good 2 hour drive.

They offered the best deal, by quite a margin. even 1% on a £30,000 car is worth half a tank of fuel

Will pop along to them in the morning and have a chat. I've also emailed another dealer tonight. I will have a chat to a few and see what I can come up with, no shortage of vehicles out there looking around.
Post #402956 28th Feb 2015 1:12am
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kbf1981



Member Since: 22 Feb 2015
Location: Manchester
Posts: 183

United Kingdom 
Rocar have this which is lovely - I'm after a 110 so not for me, but amazing looking car: http://www.rocarmoores.huddersfield.landro...or?id=8241
Post #402957 28th Feb 2015 1:14am
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Froogle-Yorkshireman



Member Since: 10 Jul 2010
Location: Yorkshire
Posts: 350

2010 Defender 110 Puma 2.4 USW Stornoway Grey
I would imagine if the original dealer had taken a physical deposit the deal would be binding.

Which dealer was it? Proud owner 110 Utility XS
Ex RR Sport HST V8
Ex Td5 90
Post #403030 28th Feb 2015 1:20pm
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kbf1981



Member Since: 22 Feb 2015
Location: Manchester
Posts: 183

United Kingdom 
They called back just before he charged my card... so I told them to not charge it, as the terms had changed.

I've been offered 8%+ on pre-reg cars from a coupler dealers today, but not at my spec with the red seats. If I can't get the red leather option at a price I want, them maybe the best course of action is to buy a second hand one at a good price, take the seats out, ebay them, and get the interior tailored by someone in the colours I like.
Post #403076 28th Feb 2015 4:42pm
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kbf1981



Member Since: 22 Feb 2015
Location: Manchester
Posts: 183

United Kingdom 
Deposit placed on a new car I pick up next week!

Corris Grey 110 XS Station Wagon
Carpets
Privacy Glass
Premium ebony leather throughout
Will be registered on a 15 plate next week
Black alcantara headlining (not sure if this is standard now)

Not exactly the spec I originally was after but after all the faff of phoning round dealers, this one had become available and was available from next week when it comes out of build, I thought "life's short, the deals good" and went for it Smile

Can't wait to collect it now!
Post #403780 2nd Mar 2015 6:34pm
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