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Busboy

Member Since: 23 Jan 2012
Location: West London
Posts: 182

2011 Defender 110 Puma 2.4 XS CSW Santorini Black

It's worse than before

Not happy
As in a previous thread about water ingress http://www.defender2.net/forum/topic34078.html my car has arrived back worse for wear ....

It now leakes more and is scratched in a few places that it wasnt before..

Click image to enlarge

Click image to enlarge

Now Grange and their bodyshop are deciding who done what work,as the car has been into both locations... and as far as the leak being worse they said we've followed the guidlines in how to repair,but they do leak anyway dont they...

So we wait and see now on plan B lets hope it dont rain too much as i will need to commute to work in me buggie smugglers and arm bands

Chris you may be getting a call shortly!!! Steve

Last edited by Busboy on 21st Feb 2015 4:27pm. Edited 1 time in total

21st Feb 2015 3:44pm

Muddybigdog

Member Since: 11 Apr 2014
Location: Suffolk
Posts: 1025

2007 Defender 90 Puma 2.4 XS CSW Zambezi Silver

Would that not just be criminal damage?

I would print your photos on some A4 paper with the chain of events on the flip side, then kindly go to the showroom on a busy Saturday & Sunday and kindly share with every customer going in and out, you will be surprised how quick things are done for you to your satisfaction. Could be worth just sliding the photos under each show car wiper blade. Jumped ship to reliability - Mitsubishi L200
Puma 90 XS - Sold
D3 - 2.7 S x2 (both Sold)
Freelander 2 HSE - Sold
Freelander 1 - Sold
Disco 2 - Sold

21st Feb 2015 4:10pm

Busboy

Member Since: 23 Jan 2012
Location: West London
Posts: 182

Yeh Muddybigdog it makes you think that way, but in fairness grange have been good with me in general, but with the car now out of warranty i wonder if anyone is bothered......

if i was a good spending customer well things may be diffrent one thinks....... Steve

21st Feb 2015 4:21pm

gilarion

Member Since: 05 Dec 2013
Location: Wales
Posts: 5111

2007 Defender 90 Other CSW Trident Green

No matter what warranty exists or not as the case may be, garages or in fact any company that you entrust your vehicle to has a duty of care in seeing that your vehicle is looked after in a proper and right manner. The persons you handed over your Defender to have so obviously failed in this duty and as such I would demand that any damage is put right. For those who like Welsh Mountains and narrow boats have a look at my videos and photos at..

http://www.youtube.com/user/conwy1

21st Feb 2015 4:47pm

steve E

Member Since: 06 Mar 2011
Location: Tenby
Posts: 2073

Absolutely disgusting the

Lack of care with your defender.

I'm sorry to say the main dealers are no good at this sort of repair.
Water ingress needs to be sorted ourselves so it's done properly with care.

I hope they get your Defender back to the standard you left it with them.

Steve

21st Feb 2015 8:10pm

need4speed

Member Since: 23 Nov 2012
Location: Kilmarnock
Posts: 746

I would definately be creating a BIG fuss over that... Looks like theyve taken it laning! How else could they possibly get scratches on it in so many different areas?

21st Feb 2015 8:14pm

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