 | Home > Finance & Insurance > Not impressed witg Adrian Flux |
 
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| rallysteve Member Since: 10 Feb 2014 Location: Cumbria Posts: 2237   
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Realised last weekend that we have just exceeded the agreed mileage on our defender (policy ends mid feb).
No problem we thought as Flux had told us when we took out the policy that if we needed more mileage during the year it wouldnt be a problem and would be a minimal mostly admin charge as long as it wasnt in the first or last month. Anyway rang the other day to be told it would be another £200 for another 1500miles for the remaining 2 and a bit months! The policy was only £400ish when we took it out! Have now got to cancel the policy instead which will no doubt see us no money returned and take out a new one (this was Flux's suggestion) As you can imagine most unimpressed with them. Steve 02' 110 TD5 Double Cab Rebuild Thread |
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18th Dec 2014 1:55pm |
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| camelman Member Since: 27 Feb 2013 Location: Peak District Posts: 3373
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What was the original mileage limitation on the policy?
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18th Dec 2014 2:17pm |
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| rallysteve Member Since: 10 Feb 2014 Location: Cumbria Posts: 2237
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8000miles 02' 110 TD5 Double Cab Rebuild Thread
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18th Dec 2014 2:27pm |
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| steventheplumber Member Since: 29 Apr 2014 Location: Lincolnshire Posts: 767  
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The online branch of flux is even worse. Have been with the co op for three years now. Proper job.
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4th Jan 2015 6:50pm |
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| shaggydog Member Since: 12 Aug 2012 Location: Kent Posts: 3347 
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Humm thats really weird.
I did exactly the same and raised mine from 11999 a year to 20k a year and only had to pay £52 as a one off adjustment fee over the phone by card easy as that. Running Restoration Thread http://www.defender2.net/forum/post323197.html#323197 Self confessed mileage hunter  |
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4th Jan 2015 8:30pm |
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| Cuthbert Member Since: 26 Oct 2013 Location: Up North Posts: 1535 |
The Co-op? Too much coverage in the tabloids of late - still unsure about the senior management team. Adrian Flux? Sucked me in with a great quote and then left me reeling at renewal time. Never again. |
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4th Jan 2015 8:42pm |
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| dorsetsmith Member Since: 30 Oct 2011 Location: South West Posts: 4554 |
Adrian Flux make you pay for all the other idiots
Never again. |
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4th Jan 2015 9:02pm |
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| Oakseywick Member Since: 20 Dec 2014 Location: Cirencester Posts: 1000 
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Never had any issues with Adrian flux alway been good in terms of costs and renewals.
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4th Jan 2015 9:19pm |
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| charlesteton Member Since: 24 Feb 2013 Location: London Posts: 40
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I had the same problem with them, I think you hit the change mileage point at over 8,000. The extra £200 changes mileage to unlimited, even though they like you to give a figure. I have 7,500 or 8,000 I can't remember off hand and changed 30,000 which was £200 extra after I moved and now have to do a London and back, 200 miles, twice a week, ie approx. 2,000 a month!
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4th Jan 2015 11:57pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610 
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Doesn't really matter who you go with regards to insurance brokers it's not their own products their peddling and pricing is not governed by them. Just make sure your policy is not provided by Markerstudy whoever you're with. If you go through life with your head in the sand....all people will see is an ar5e!!
Treat every day as if it is your last....one day you will be right!! |
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5th Jan 2015 2:25am |
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| Freypal Member Since: 23 Sep 2013 Location: Shropshire Posts: 271 
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Been with Flux for around 4 years, just rang up to change the Disco 2 to a Td5 90 and they want £900 for the year the robbing ....
Needless to say I'm extremely disappointed and they were unwilling to make any concession on that. Rang Admiral and they've come out cheapest so far at £500. Spoke to a helpful guy who it turns out is also a Defender nut. All mods declared and covered too. |
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4th Mar 2015 6:11pm |
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| A-Plan Insurance Site Sponsor Member Since: 30 Oct 2013 Location: United Kingdom Posts: 344
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Good Morning,
Have you tried us here at A-Plan? We may be able to help ... Give us a call on 01635 874646 or click the link in my signature and we will call you back. Thanks Clare Howden Insurance - Specialist Vehicle Call us on 01635 874646 for a quotation |
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5th Mar 2015 8:35am |
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| Freypal Member Since: 23 Sep 2013 Location: Shropshire Posts: 271
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Hi, Yep I did call yesterday morning and am waiting to hear back from your Thatcham office with regards to quotes.
Thanks |
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5th Mar 2015 10:49am |
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| Clemmo Member Since: 03 Aug 2012 Location: Mile Oak Posts: 1219 
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Came away from Adrian Flux.
When I got the new Defender they said my current company wouldnt cover it. They would have to put me with Aviva and would reduce Policy cost by £85 as current one had 3 months to go. when I declined Aviva they told me I was not due a refund. When I enquired they told me " it comes back to us"..!!?? Much disccussion and argument they refunded £40..and then I gave in Now with NFU.. Seem very organised and very good cover. Came highly reccomended.. Clemmo Make today a little better than yesterday but not so good as tomorrow.... Defender 90 HT............Pangea Green BMW X3 Msport............Carbon Black Mini Electric................Grey. (wow!) MGB Roadster……..........Vermillion 17k miles Honda Benly CD200....Maroon --------McLouis Fusio........7.4m of fun |
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5th Mar 2015 12:47pm |
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