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RlpV8



Member Since: 31 May 2014
Location: Northampton
Posts: 25

England 2012 Defender 90 Puma 2.2 XS CSW Indus Silver
Puma check engine light
Just got my 2012 Puma back from 24k service and 8 miles up the road the check engine light came on and lost most of the power. Thoroughly dissapointed. Love my Landie. Hate the incompetent dealer. Any ideas where the fault might lie? They did that intercooler hose recall at the same time so is it possibly to do with that?
Post #374688 27th Nov 2014 8:59pm
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custom90



Member Since: 21 Jan 2010
Location: South West, England.
Posts: 20453

United Kingdom 
Only way to find out unless it's obvious is to interrogate the system to check for DTC's flagged.
That will in turn give you an accurate guide to the exact issue immediately.
I'd get it back there straight away, no charge, their doing.
Post #374694 27th Nov 2014 9:16pm
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GEllis



Member Since: 21 Nov 2013
Location: Cornwall
Posts: 58

England 2013 Defender 110 Puma 2.2 USW Indus Silver
Had mine back from service it did the same thing, turned out the hose replaced was not fitted properly according to the chap,from landrover assist.
Post #374699 27th Nov 2014 9:23pm
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RlpV8



Member Since: 31 May 2014
Location: Northampton
Posts: 25

England 2012 Defender 90 Puma 2.2 XS CSW Indus Silver
Thanks for that. It's going back tomorrow. I can't wait to get the other side of the warranty period and entrust it to a knowledgeable and competent independent!
Post #374709 27th Nov 2014 9:41pm
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dorsetsmith



Member Since: 30 Oct 2011
Location: South West
Posts: 4554

you can go to independent prov the work dun to the same standard and gen parts warranty will be ok ONE good think from EU Exclamation
Post #374755 28th Nov 2014 5:30am
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RlpV8



Member Since: 31 May 2014
Location: Northampton
Posts: 25

England 2012 Defender 90 Puma 2.2 XS CSW Indus Silver
Thanks for the info. Land Rover assistance came out and diagnosed a faulty catalytic converter sensor. The dealer called today and said that it was a loose sensor, my guess is that they loosened it whilst changing that intercooler hose. Shouldn't be so cynical really!! To be fair the whole process was fairly efficient apart from the fact that it took them a day to find me a replacement vehicle, thoroughly disapointed with the brand new discovery that Enterprise supplied, should of told them I would have accepted a 10 year old transit van more readily rather than that thing. Brilliant forum by the way, Everything I ever wanted to know about the Defender in one place.
Post #375656 1st Dec 2014 8:20pm
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RlpV8



Member Since: 31 May 2014
Location: Northampton
Posts: 25

England 2012 Defender 90 Puma 2.2 XS CSW Indus Silver
Just an update on the check engine saga. Turns out that the fault was caused by a faulty catalytic converter sensor, well not faulty really just came unscrewed. Strange because I have had a strange noise from the engine since I bought it, something like a turbo whistling noise and convinced myself that it was nothing and Defender's just sounded like that. Now the hole in the cat has been sealed the noise has gone and the engine runs a lot smoother. What gets me most is that it has been in to the dealer on three occasions and no-one noticed, I thought they were the experts!! Anyway happy with it now and looking forward to more adventures, thanks for the guidance.
Post #379406 16th Dec 2014 1:26pm
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mk1collector



Member Since: 17 Sep 2009
Location: West Yorkshire
Posts: 6769

England 2004 Defender 110 Td5 CSW Bonatti Grey
Great news Thumbs Up glad it was a simple fix
Post #379423 16th Dec 2014 2:46pm
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Venomator



Member Since: 25 Aug 2014
Location: Peterborough
Posts: 2087

United Kingdom 
^ ^ ^
Agreed, great to hear another simple fix sorted your problems... Thumbs Up

Seems to be rather a lot of Engine Check issues popping up lately... Whistle
 Rog... Mr. Green
The GREEN One...


MY2016 Urban Truck Build Thread - http://www.defender2.net/forum/topic40548....al[/color]
Post #379425 16th Dec 2014 2:54pm
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zone30



Member Since: 07 Sep 2012
Location: Gent
Posts: 669

Belgium 2011 Defender 110 Puma 2.4 X-Tech LE Nara Bronze
RlpV8 wrote:
Just an update on the check engine saga. Turns out that the fault was caused by a faulty catalytic converter sensor, well not faulty really just came unscrewed. Strange because I have had a strange noise from the engine since I bought it, something like a turbo whistling noise and convinced myself that it was nothing and Defender's just sounded like that. Now the hole in the cat has been sealed the noise has gone and the engine runs a lot smoother. What gets me most is that it has been in to the dealer on three occasions and no-one noticed, I thought they were the experts!! Anyway happy with it now and looking forward to more adventures, thanks for the guidance.


Not really. They wont go over it with a fine toothcomb, otherwise you will have your car in there an extra day and the bill will be double. If it isn't giving a fault, except for standard safety issues like brakes, they wont check it.
An independant is not going to be better on that aspect.

I'v seen the checklist from LR on a periodic maintenance. They (say they) look at your safetybelts and battery as well. I doubt an independant will. Of course all that comes at a cost and the chances are slim that they will cause issues if not checked, but don't expect an independant to be better at that.

What independants do proove to be good at is stuff the dealers can't solve or non standard stuff. But basic maintenance will just be like at the dealers or if you have knowledge how to do it, the same as if you did it yourself. In the end it's basically draining old oil and filling it with new.

I know a guy who had 3 turbos replaced which turned out to be caused by a bent fuelline near the dieselcooler. Dealer kept replacing turbos, independant found cause.

Dealer mechanics do not work for themselves and just do what they are told, they usually don't ask WHY did it break. For that they will call someone from LR themselves (or importer). Most dealers that is, there are exceptions...

Independants focus on one type and therefore "have seen it all". Chances are bigger they experienced it before and therefor find it faster.
Post #379428 16th Dec 2014 3:06pm
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martinfiattech



Member Since: 13 Nov 2013
Location: leicester
Posts: 422

England 
Having worked in main dealers, indy`s and depots.

The main dealers only do what it says on the job card. No more no less. 100% efficiency is king ! And sold hours are a must within the workshop. If the vehicle comes in for a fault and some thing close is faulty, it may be reported.
A lot of the time if the vehicle comes in for a warranty rework / recall, only. The common belief is it`s in for warranty items, chances are we won`t see it again. Pencil whip the vehicle condition report, after all the tech`s only getting paid 0.5 hrs to do that.
The warranty job will pay very little. So there we see it.

Indys don`t have that, they need word of mouth to keep the customers coming back / passing the message on.
A lot of them specialise, this helps. But if anything different appears they're stuffed. (this is same for dealers).

The biggest problem as I see it now is the amount of technical kit and knowledge required to keep a modern vehicle going.
We now carry out more software up dates for various faults than actually replace parts, this is where your indy will struggle.

One the other hand if you can join an owners club or do the best you can your self, you can tell if the garage you may well end up dealing with is telling the truth or not.

You might want to try googleing this, Subhuman: The Ballad of the Flat Rate Tech Excuse the spelling I`am better with spanners and wires.
Post #379559 16th Dec 2014 10:48pm
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charlesteton



Member Since: 24 Feb 2013
Location: London
Posts: 40

United Kingdom 
Just so you know the £20 obd2 wifi elm327 dongles on eBay work on my 2.4 Puma and can read most of the error codes with a £10 iPhone/iPad app. Every time engine light comes on I just plug in and read the errors, best £20 odd spent.
Post #379570 16th Dec 2014 11:11pm
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charlesteton



Member Since: 24 Feb 2013
Location: London
Posts: 40

United Kingdom 

Click image to enlarge
Post #379571 16th Dec 2014 11:12pm
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DieselYoda



Member Since: 09 Dec 2014
Location: Hunsruck
Posts: 17

Germany 
There is software already developed and released in some models of LR and as time rolls on soon to be in all,where the vehicle operator will be able to interrogate the system via the instrument panel and display OBDII fault codes and specific engine conditions affecting the vehicle.This will remove the need for code readers and can give the operator an instant insight as to what is going wrong in the system.
The problem is having the technical expertise and knowledge to interpret the behavior of the system to know whats gone wrong.This is where forums like this play a very important part,it allows people like myself to share the knowledge and explain how these systems work,even the dealerships struggle without this insight.
Remember when you see what is called a new model released,people like myself have been working on and with these systems for an average of 5-7 years,sometimes even longer before it reaches the dealer or public.
Remember most problems are often simpler than you think,it's knowing what to do that makes the difference.


Regards
DieselYoda
Post #379651 17th Dec 2014 12:47pm
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martinfiattech



Member Since: 13 Nov 2013
Location: leicester
Posts: 422

England 
He`s right, it`s already here. In the commercial vehicle world some trucks have dtc read outs on the drivers information panel. The hard bit is getting the display out of Russian, so you can read it out.

Even the trailers have a lcd display for the abs and air suspension systems. ( granted these are the top end models).

I`ve already had run ins with customers bringing in phone apps and code readers demanding we do or fit what it says. Please remember a fault code is not everything. Excuse the spelling I`am better with spanners and wires.
Post #379793 17th Dec 2014 10:04pm
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