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Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

2013 Defender 110 Puma 2.2 XS CSW Santorini Black

Never used Conti spare knackered??

I was walking back to my Landy yesterday and noticed that the tyre seems to have blown! It has a large distorted bulge in the sidewall at the top of the tyre.

The tyre has never even touched the tarmac or been off the back wheel. I rang the dealer and was greeted with "tyres are not covered under the vehicle warranty sir".

Excellent.

Click image to enlarge

27th Jun 2014 11:52am

blackwolf

Member Since: 03 Nov 2009
Location: South West England
Posts: 17444

2007 Defender 110 Puma 2.4 DCPU Stornoway Grey

That may be so but they are covered by the sale of goods act etc and for a tyre which has clearly never been used to be in that state I would suggest indicates that it is not fit for purpose nor of merchantable quality. Given that (based on your signature block) the tyre is only a year old I am sure that you have valid claim for a replacement, and furthermore the vehicle warranty is irrelevant in this situation.

If it was me I would do a bit of extra research (internet and/or CAB) and then politely but firmly explain the situation to your dealer. The dealer supplied the car and tyre to you, your contract is with him, he has the legal duty to sort it out.

Good luck!

27th Jun 2014 12:21pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

Thanks for the advise. Yes - its a 2013 Defender.

I'm just googling around at the moment for some legal backup and i'll also contact Continental directly.

27th Jun 2014 12:24pm

roel

Member Since: 08 Aug 2009
Location: Lelystad
Posts: 2039

There is waranty on tyres too.
I had a problem with my Vredestein wintrac tyres. A few email and a visit later and I have a 40% discount on a new set off tyres including mounting etc. Good service from Vredestein I have to say as I expected less.

So if your dealer doesn't want to help you contact the tyre company and they probably will tell you that the dealer has to put a claim in to them. That way the dealer has to do it.

Roel

1984 90 2.5 na Diesel - RR V8 (1994-2001)
1997 Camel Trophy Discovery 300TDI (2001-2009)
2005 G4 Discovery III 4.4 V8 (2008-2018) It's gone but it still hurts.
2003 90 Td5 (2009-now)

27th Jun 2014 12:32pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

I'm just looking for a customer service email address for Continental now. I'll drop them an email and see if I have any better luck with them.

Thanks for the tips

27th Jun 2014 12:34pm

mees

Member Since: 04 Mar 2011
Location: sdijk
Posts: 38

2011 Defender 110 Puma 2.4 XS CSW Santorini Black

I have the same on all my continental tires. never had any issues.

27th Jun 2014 12:35pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

Your Continental tyres have the same fault? Have they blown as well?

27th Jun 2014 12:37pm

mees

Member Since: 04 Mar 2011
Location: sdijk
Posts: 38

yes, i noticed it last year at one of my tyres. but after checking, they all had it a little bit. So thought it was normal.
still running without any issues. I think if you check your other tyres they all will have some sligth deformations on the sidewalls.

27th Jun 2014 12:41pm

rallysteve

Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2237

2002 Defender 110 Td5 DCPU Keswick Green

Have a look here (P17) from conti them selves:
http://www.evanshalshaw.com/Files/pdf/cont...s_2010.pdf

Steve 02' 110 TD5 Double Cab Rebuild Thread

27th Jun 2014 12:43pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

No - all the other tyre sidewalls are fine and have covered 14,000 miles now. Its just the spare. I've been advised that it would be an MOT failure here in the UK.

I certainly won't be using this tyre.

27th Jun 2014 12:44pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

Thanks for that Steve. So when is a sidewall faulty and when is it 'normal'?

Seems a little strange. Also, have looked at photos of my Landy from a few months ago there was no bulge in the sidewall. Really odd.

27th Jun 2014 12:49pm

rallysteve

Member Since: 10 Feb 2014
Location: Cumbria
Posts: 2237

My understanding is that indents in the sidewall (obvioulsy excluding cuts) are not a problem but any swellings or blisters are bad news.

Steve 02' 110 TD5 Double Cab Rebuild Thread

27th Jun 2014 12:53pm

Jim_Bean

Member Since: 10 May 2011
Location: Staffordshire / Shropshire border
Posts: 613

Thanks Steve. I've contacted Conti and i'll see what they say. It looks too prominent to me to be a 'safe' indentation. I'm sure they'll wriggle out of it but i'll try anyway.

I miss my BFGs!

27th Jun 2014 1:03pm

jimbob7

Member Since: 06 Jul 2013
Location: uk
Posts: 2055

I have a low mileage Conti with exactly the same thing,not worried about it tho. Pov.spec,ftw. 2006, 110,TD5.

27th Jun 2014 1:34pm

Caterham

Member Since: 06 Nov 2008
Location: Birmingham
Posts: 6300

2011 Defender 110 Puma 2.4 XS CSW Stornoway Grey

If I'm not mistaken their have a life time warranty for defects - good luck.

27th Jun 2014 6:10pm

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