 | Home > Puma (Tdci) > 2008 Puma paint bubbleing. |
 
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610   
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Mine was only three years old when the rot set in at exactly the same spot. At four years old when it had to be done again I as mentioned went to Land Rover Customer Care where a 'mutually agreeable compromise' was reached. I still had to pay but did well out of the compromise! My dealer had also refused at the four year point.
It is a postcode lottery when it comes to warranty work. No real surprise it was turned down as potentially it being a known hotspot the floodgates would have had to be opened, take it further and be diplomatic and polite would be my advice. If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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9th Feb 2014 5:24pm |
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| CARMARK2014 Member Since: 28 Dec 2013 Location: SHEFFIELD Posts: 57 
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I tried to be polite he wasnt going to contact land rover at all i will phone then tomorrow to see the out come,but the dealer and land rover will sing from the same hymn sheet and tell me it should of been checked and documented in the service book so i think theyve got me there. But ok its not been checked last year the rust was still going to come through. I dont think ive the time and effort to take it further it just gets you down. Defender 110
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9th Feb 2014 5:37pm |
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| Happyoldgit Member Since: 14 Sep 2007 Location: Norfolk Posts: 3471 
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Try contacting customer relations via the forum of the same name on this site. Steve.
Owned numerous Land Rover vehicles of all shapes and sizes over the decades. Current Defender: A non tarts hand-bagged Puma 110 XS USW. [Insert something impressive here such as extensive list of previous Land Rovers or examples of your prestigeous and expensive items, trinkets, houses, bikes, vehicles etc] http://forums.lr4x4.com I used to be Miserable ...but now I'm ecstatic. |
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9th Feb 2014 5:41pm |
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| CARMARK2014 Member Since: 28 Dec 2013 Location: SHEFFIELD Posts: 57
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Thanks i will give it a go. Defender 110
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9th Feb 2014 5:46pm |
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| K9F Member Since: 12 Nov 2009 Location: Bournemouth Posts: 9610
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You do not know this for sure mine hadn't had all the ticks either. Do NOT be surprised if you are maybe told that you yourself may have to pay for the work (which does not mean roof off by the way) but get compensated in another way so you are not out of pocket? It will I feel depend though on your approach and how you handle it. Good luck.... 
As a footnote....Land Rover also have their own method of repair which isn't always the best for non-reoccurence. I supplied my own rust treatment and sealer to get the job done properly....after all I was paying for it. If you go through life with your head in the sand....all people will see is an ar5e!! Treat every day as if it is your last....one day you will be right!! |
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9th Feb 2014 5:51pm |
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| CARMARK2014 Member Since: 28 Dec 2013 Location: SHEFFIELD Posts: 57
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Yes shouting gets you no where, i will try to be Mr polite, i told them about a guy who bought a 2010 defender off is firm it as never been to land rover for any work its all been done buy the guys company and he took is to the land rover dealer and they did the paint on his, and the service manager i was talking to said maybe they did it as a good will gesture, i said could you do mine as a good will gesture he then got a photo and said its upto land rover. We will see. Defender 110
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9th Feb 2014 6:05pm |
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| CARMARK2014 Member Since: 28 Dec 2013 Location: SHEFFIELD Posts: 57
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Well after a lot of phone calls to land rover customer services who were great at kicking stratstones the dealer up the arse to do the repair and final I have had my defender returned with the paint work repaired under the 6 yr corrosion warranty.
Defender 110 |
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20th Mar 2014 3:36pm |
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