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Moles

Member Since: 17 Mar 2016
Location: Wiltshire
Posts: 40

How many people self-service their still in warranty Puma

As title, and brought to mind by this months LandRover Owner International, Page 138, Puma 2.2 service guide.
Was there not some court ruling in recent years that as long as you could prove use of the correct oils/filters etc, then you have a strong case if you have to ever make a claim under the warranty.

It's not that I don't want the main dealer to look after my car, and it's not entirely an issue of cost, but I don't 100% trust them to take the care that I would. But then there's the body work inspection, and any ECU updates etc.

I think I know the answer, but interested in comments?

Moles

2nd Nov 2016 7:43pm

LR90XS2011

Member Since: 05 Apr 2011
Location: bickenhill
Posts: 3641

2011 Defender 90 Puma 2.4 XS CSW Galway Green

I had my dealer do the first 3 yrs of servicing just in case of warranty , however when I highlighted issues I got the "they are all like that" response, fortunately I had backed up my issues with an e/mail before the warranty was up and I did get the issues done post the end of warranty after the intervention of LRCR on here (and confirmation by another dealer that the car did in-fact have some issues) (all not service items). I tested the original dealer on its service by marking one wheel nut on each wheel, it was a service that the wheels were supposed to be removed and the brakes checked, I also mentioned the squealing rear brake, needless to say following the service the brake still squealed and the nuts had not been removed from any wheel. I now do all servicing myself and keep the receipts for the materials. DEFENDER 90 TDCI XS,

I hope everyone is well and your land rovers make you happy

2nd Nov 2016 8:05pm

JOW240725

Member Since: 04 May 2015
Location: Suffolk
Posts: 7905

2012 Defender 110 Puma 2.2 XS CSW Orkney Grey

I had a BAS remap done on my 2012 110 and Pete Bell also updated the the ecu software which, despite having a full LR service history, had not been updated since new. James
MY2012 110 2.2TDCi XS SW Orkney Grey - http://www.defender2.net/forum/topic43410.html
MY1990 110 200TDi SW beautifully faded Portofino Red - https://www.defender2.net/forum/post743641.html#743641
MY1984 90 V8 Slate Grey - https://www.defender2.net/forum/post744557.html#744557
Instagram @suffolk_rovers

2nd Nov 2016 8:29pm

Pickles

Member Since: 26 May 2013
Location: Melbourne
Posts: 3784

2013 Defender 90 Puma 2.2 CSW Keswick Green

Re: How many people self-service their still in warranty Pum

Moles wrote:
As title, and brought to mind by this months LandRover Owner International, Page 138, Puma 2.2 service guide.
Was there not some court ruling in recent years that as long as you could prove use of the correct oils/filters etc, then you have a strong case if you have to ever make a claim under the warranty.

It's not that I don't want the main dealer to look after my car, and it's not entirely an issue of cost, but I don't 100% trust them to take the care that I would. But then there's the body work inspection, and any ECU updates etc.

I think I know the answer, but interested in comments?

Moles

Which month/edition of L.R.I. was that,...we're a bit behind in Aussie!
Pickles.

2nd Nov 2016 9:13pm

flydive

Member Since: 27 Aug 2015
Location: Lugano
Posts: 290

2015 Defender 90 Puma 2.2 Heritage Edition SW Grasmere Green

I just had the first service done by the dealer, and will have the future one done too

I see no point not to have them do it, I have a good relationship with them and I believe they do a good job.

Also, the services are free, which helps.

2nd Nov 2016 9:16pm

Moles

Member Since: 17 Mar 2016
Location: Wiltshire
Posts: 40

Re: How many people self-service their still in warranty Pum

December Issue 13 2016 issue.
http://www.lro.com/news/latest-issues/1610...sue-of-lro

2nd Nov 2016 10:39pm

Pickles

Member Since: 26 May 2013
Location: Melbourne
Posts: 3784

Lol!!..We haven't received October yet!!
Pickles.

2nd Nov 2016 11:30pm

Phil VM2.5

Member Since: 28 Mar 2012
Location: Limelette
Posts: 196

2012 Defender 110 Puma 2.2 SW Keswick Green

Hi,
I do it myself from New.
If I do a mistake , it will be my fault !
When they change the oilpump I even give the oil.

I did have a kind remark because they know I work myself on my defender, there was oil on the oilfilter so I did not tighten enough. ..
I did say nothing and thanks for the work and remark. ..

I think I do it right and more it is the oring who make the sealing, so bad remark I think !
Phil current : defender 110 sw 2.2 puma 2012 and 230.000km today and
again my Range Rover VM2.5 engine from 1992 and 528.000km today.

One ten 1988 to 1992
1987 BMW GS80
One Ten from 1984 to 1987
One Ten from 1983 to 1984
Serie 3 109 from 1980 to 1983
from 1974 Jeep CJ3B and CJ6

3rd Nov 2016 5:00am

Jukathy

Member Since: 25 Jan 2015
Location: Berlin
Posts: 170

Had my car serviced two times (12 & 24 months - for warranty issues) - J

6th Nov 2016 10:14pm

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