 | Home > Puma (Tdci) > Dumb dealers |
 
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| niglyn Member Since: 12 Jun 2009 Location: Surrey Posts: 82   
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Dealers all seem to be rubbish. I like the way the salesmen totally ignore you once they have sold you the vehicle, gone is all the 'i want to be your best mate' & 'i'm really intersted in you' patter.
To them ithe vehicle is just a lump of metal, they get so used to seeing them every day. To us, it can be a very large investment, often saving for many years. My lot could not understand why I should be bothered about seals not fitting correctly or rust on rhe chassis. For me,the vehicle has to last many years (kept my 300tdi for 12) and I dont want it rusting out. Don't you just love em? |
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2nd Aug 2009 11:23am |
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| chay Member Since: 09 Nov 2008 Location: Anglesey Posts: 44 
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I totally agree.
I love my 90, but the dealers are, in the main utterly appalling. I would rather drive for 3 hrs to to my decent dealer than use the local LR dealers. What is so very sad is that the bad ones are backed up by LR, the decent ones do it because they are decent people, and few and far between. Perhaps we should start a new forum topic, 'Decent Dealers' soley refering to dealers to recommend good ones and lamblast the useless ones. To start with, Cambrian at Aberystwyth are pretty good, but they are a family firm, not part of some chain. |
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2nd Aug 2009 5:02pm |
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| kljw Member Since: 23 Jan 2009 Location: Edinburgh Posts: 265  
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hi
intersting points you have mentioned, about the after sales from the people who sell you the kit in the first place. having used both dealers in Edinburgh, and found the service to be terrable, i have found probbaly nthe best dealership around, based in Stirling, Morrisons. should give them a try. Cheers keith puer claudius |
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3rd Aug 2009 9:32am |
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| Sonic3d Member Since: 28 Jan 2008 Location: Ross on Wye Posts: 1505 
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I use Hereford Landrover and they are fantastic
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3rd Aug 2009 9:44am |
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| AndrewS Member Since: 10 Apr 2007 Location: Hereford Posts: 3707 
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MSE name and shame mate
I am very lucky I have Likes Land Rover, Hereford Land Rover and Shukers all within 20 miles of me. They are all very good |
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3rd Aug 2009 10:57am |
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| carpenpa Member Since: 23 Apr 2008 Location: Cornwall Posts: 31  
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My local dealers are Riders in Truro, Cornwall.
The guy who has sold me my Defender always comes over for a chat and offers me a coffee if I am waiting. The few times my car has required warranty work I have been offered a loan car or delivery FOC. Perhaps that is why I have bought 4 new cars from them over the last 5 years and hope to negotiate a D4 in about 12 months time. Thoroughly enjoying my landrovers in the far west. |
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3rd Aug 2009 11:49am |
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| shorty Member Since: 31 Oct 2008 Location: Hillcrest, Kwa Zulu Natal Posts: 160  
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Im not a fussy chap but I like things done right the first time & nobody takes as good a care of my vehicles as I do & for this reason my dealership sells me parts at discount and allows me to service my own vehicle under their supervision in their service bay on a saturday morning. Its fantastic because you learn a hell of a lot. I reckon all dealers should do this for Defender owners, after all its another sales gimmick. Land Rover's don't leak oil, they simply mark their territory!
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3rd Aug 2009 1:23pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5035 
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Stratstone, Solihull Its now got to have a new selector unit - they have broken it   hence no gear stick
Atleast they can change the right bolt whilst its there   Mike |
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3rd Aug 2009 7:14pm |
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| Eduardo Member Since: 28 Aug 2008 Location: Región Metropolitana Posts: 2109  
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Here in Chile we don't have any problem. Just one dealer for LR
So, we cannot compare Anyway not good service at all 
Cheers Eduardo MY 2007 110 SW PUMA 2.4: Big Fog of 64' MY 1994 Jayco 1207 Folding camper: "El Tremendo"  Click image to enlarge |
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4th Aug 2009 1:55am |
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| jlerra Member Since: 10 Jul 2009 Location: Gibraltar/London Posts: 149  
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Hi,
Anyone in the London area should seek the service of Charles Hurst Park Royal for a very, very good Land Rover service provision. They are extremely professional and the service to vehicles is second to none. They are a bit more expensive, but they are good. jlerra 'El Pepe Flamenco' JLS 'El Pepe Flamenco' |
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4th Aug 2009 1:12pm |
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| mse Member Since: 06 Apr 2008 Location: UK Posts: 5035
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Back and all fixed the new clutch (and new selector) seems to be a big difference Mike
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4th Aug 2009 4:43pm |
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| Ninetenths Member Since: 26 Mar 2009 Location: Sarf Lundun Posts: 161 
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The Battersea branch is very very good too- good can do attitude, Pimped black '07 Puma Equally Pimped Black Pick up Truck Rollin deep |
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4th Aug 2009 6:30pm |
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