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jimjamken



Member Since: 01 Mar 2023
Location: Surrey
Posts: 85

United Kingdom 
Security enhancement update at dealership - take both keys!
If anyone has received the letter from JLR about security enhancement updates that need to be done at the dealership, make sure you take both keys in - I didn't as no one informed me I needed to and so had to do another round trip to take the second key in......luckily had a courtesy car!!
Post #1015160 15th Nov 2023 10:09am
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Japseroony



Member Since: 02 Jan 2008
Location: North East England
Posts: 807

England 2016 Defender 110 Puma 2.2 XS CSW Montalcino Red
It literally takes them 5 mins to do the update so why the need for a courtesy car? Gas, Grass Or Ass - Nobody Rides For Free

"UNDERSTEER" ----is when you hit the fence with the front of the car.
"OVERSTEER" ------is when you hit the fence with the rear of the car.
"HORSEPOWER" ----is how fast you hit the fence.
"TORQUE" -----------is how far you take the fence with you.
Post #1015447 17th Nov 2023 4:28pm
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jimjamken



Member Since: 01 Mar 2023
Location: Surrey
Posts: 85

United Kingdom 
Because I had other things that they needed to look at - EV temporarily unavailable and the alarm going off when charging on timed charging.....so a courtesy car helped with the hour round trip to the dealership!
Post #1015449 17th Nov 2023 4:34pm
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Japseroony



Member Since: 02 Jan 2008
Location: North East England
Posts: 807

England 2016 Defender 110 Puma 2.2 XS CSW Montalcino Red
Ahh ok not just the security issue Thumbs Up Gas, Grass Or Ass - Nobody Rides For Free

"UNDERSTEER" ----is when you hit the fence with the front of the car.
"OVERSTEER" ------is when you hit the fence with the rear of the car.
"HORSEPOWER" ----is how fast you hit the fence.
"TORQUE" -----------is how far you take the fence with you.
Post #1015451 17th Nov 2023 4:41pm
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Soup Dragon



Member Since: 22 Sep 2023
Location: Cheshire
Posts: 86

 
Ingenious that JLR marketing can spin this into a good new story. All looks a bit rushed after years of sitting on their hands. Let’s hope that the insurance companies share JLR’s optimism that the tide is turning.

https://www.jaguarlandrover.com/news/2023/...uce-thefts
Post #1016022 22nd Nov 2023 3:12pm
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markb110



Member Since: 22 May 2010
Location: Guildford
Posts: 2636

England 2002 Defender 90 Td5 HT Epsom Green
I saw in an article, Bloomberg, that LR thefts are down by 40%.

Personally I hate percentages as they are used to cover up real world numbers. Even my wife a number of years ago went on a course on how to ‘make numbers work for you in business…..!

If insurance companies refuse to insure LR / RR in the theft hotspot of London and owners have offloaded them, no doubt at a loss, then yes of cause thefts are down. Hardly rocket science but not unexpected having worked directly with marketing people in the past, believe me the utter Censored they can spin in unbelievable……and they get off on it with a latte in one hand and a pointer for their flip chart in the other.

It doesn’t mean that what JLR has done has worked bearing in mind the recall to fix this problem only started in the last few weeks and Insurance companies will require at least three years data before they reduce premiums and even then don’t expect them to suddenly want to insure within London.

What may happen as a result is everyone’s worst nightmare, home invasion to get the keys, whether you are home or not.

This is why I believe (as I worked in the industry) that insurance companies won’t suddenly drop premiums without data to back up JLR words. JLR are trying to convince the public, not the insurance companies because they are losing sales hand over fist.

JLR’s own ‘insurance’, ie dedicated broker ( also aligned with a number of other car companies) is a fly by night joke. See one of my previous posts, I wouldn’t touch them with a barge pole.
Post #1016024 22nd Nov 2023 3:46pm
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Co1



Member Since: 19 Aug 2018
Location: North Yorkshire
Posts: 3675

United Kingdom 2013 Defender 90 Puma 2.2 HT Loire Blue
Does anybody know what this enhancement is? I’ve had mine done and there is nothing to see on the face of it. The wife took it in for me, so didn’t ask.
Post #1016058 22nd Nov 2023 6:30pm
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DefenderMidlands



Member Since: 08 Mar 2023
Location: West Midlands
Posts: 227

United Kingdom 
An update to the ECU and all keys to increase security. Don’t think Land Rover will tell you exactly what but it should stop the car being driven without a key present MY23 D250 Defender 110 X-Dynamic SE, Carpathian Grey, 7 Seat, Electric Towbar

Last edited by DefenderMidlands on 22nd Nov 2023 9:23pm. Edited 1 time in total
Post #1016070 22nd Nov 2023 7:28pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3395

Scotland 

Click image to enlarge



Click image to enlarge



Click image to enlarge


Cars built post 2022 should already have the enhanced security, apparently. 24MY 90 D250 HSE, Tasman Blue
Post #1016077 22nd Nov 2023 8:50pm
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DefenderMidlands



Member Since: 08 Mar 2023
Location: West Midlands
Posts: 227

United Kingdom 
Mine is 2023 23MY model and has the recall for the security update. Maybe 23.5 onwards is ok

I think the main changes are that the car cannot be driven without the key present MY23 D250 Defender 110 X-Dynamic SE, Carpathian Grey, 7 Seat, Electric Towbar


Last edited by DefenderMidlands on 22nd Nov 2023 9:22pm. Edited 2 times in total
Post #1016078 22nd Nov 2023 9:16pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3395

Scotland 
Mines 23.5MY and no outstanding campaign for it. 24MY 90 D250 HSE, Tasman Blue
Post #1016082 22nd Nov 2023 9:19pm
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nebc100



Member Since: 07 Nov 2023
Location: Altlinster
Posts: 94

Luxembourg 
Does anyone know what will happen to earlier vehicles?

I have a 2017 D5… will this be covered by this issue?
Post #1016150 23rd Nov 2023 11:48am
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3395

Scotland 
2018MY onwards are eligible

https://media.landrover.com/en-gb/news/202...uce-thefts 24MY 90 D250 HSE, Tasman Blue
Post #1016162 23rd Nov 2023 1:41pm
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nebc100



Member Since: 07 Nov 2023
Location: Altlinster
Posts: 94

Luxembourg 
I had seen that, but since the D5 is still a current model, I was wondering if anything had been said about the MY2017 vehicles.

Also, what about the Jaguar vehicles? They use the same system, but nothing seems to have been said about them.

I have written to JLR CRC, and they just said... "you should contact one of our official dealers"
Post #1016164 23rd Nov 2023 1:43pm
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J77



Member Since: 04 Nov 2019
Location: Fife
Posts: 3395

Scotland 
Best to pop into your dealer and ask them, worth a shot. 24MY 90 D250 HSE, Tasman Blue
Post #1016165 23rd Nov 2023 1:45pm
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